Nordstrom reviews

3.5

56% would recommend to a friend

(25,086 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
4.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my coworkers and am still friends with many of them

Cons

Lack of opportunities to move down the pyramid due to busy store

3.0
Mar 2, 2026

Impersonal Management

Recommend
CEO approval
Business Outlook

Pros

The onboarding is very thorough and organized. I enjoyed learning about the company and felt prepared for working the floor. I respect the customer service ethos. Generally kind people managing. They were mindful of accommodating schedule preferences.

Cons

My interview started almost an hour late. Any time I emailed my managers, I almost never got a response — some of it pertaining to personal needs (ie, a procedure I was having). I relocated and accepted another offer at a new location and they rescinded the offer while I was moving across the country bc I didn’t reply fast enough. I interviewed while traveling (driving) and upon arrival still had a week before my start date. They did not reply to my last message explaining there was a storm that delayed my arrival by two days. Overall, feels very focused on sales and not as human-focused as I’d prefer esp considering the model of putting customers first then employees on the floor and then corporate.

3.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Most managers and pleasant and fair Pay is ok

Cons

Competitive and often unequal enviornment due to commission Hours can be low

Viewing 172 - 174 of 25,086 Reviews

Glassdoor has 26,173 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.