Nordstrom reviews

3.5

56% would recommend to a friend

(25,099 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,099 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
4.0
Aug 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Nordstrom is a commission based company, and you work hard for your money. The more you sell the more you make. If you enjoy competitiveness then this is the place for you.

Cons

Due to the economy, not as many people are shopping and spending a ton of money anymore. As Nordstrom is commission based, it can be difficult to make as much money as in the past during these times.

4.0
Aug 23, 2010
Recommend
CEO approval
Business Outlook

Pros

This job is an awesome resume builder and if you have what it takes to sell you can make a little money while in college.

Cons

If hustling ever person you see is not your game them this is not the place for you. Your hard work sometimes get returned with out any questions.

5.0
Aug 21, 2010
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work at Nordstrom is the customer service training. The training focused on the customer and their experience in Nordstrom. When they leave they remember you, you connect with them, you thank them in writing, you connect with them for future sales and designers they like. You become their personal shopper. They encourage rapport with the customer, follow through and follow up.

Cons

The returns, they affect your pay enormously. They can be out of your control 90% of the time and devesating to your income. It is their reputation of accepting returns and they can affect your pay up until 1 year of the purchase. This for me was difficult.

Viewing 24805 - 24807 of 25,099 Reviews

Glassdoor has 26,187 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.