Nordstrom reviews

3.5

56% would recommend to a friend

(25,094 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
3.0
Sep 9, 2012

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The commission is good, competitive and can be high paying especially during the seasonal times. It teaches you much more about business and retail than other retail jobs. I personally loved my team of co workers. The 20% discount fluctuates higher during certain events for Nordstrom employees.

Cons

Customers can and will take advantage of you. Make sure you know your boundaries before you work, particularly with customer service- sometimes you will take the heat for something that is completely not your fault or your problem. There is also the occasional "sharker" employee who will take your sale or customer. Physically is pretty draining especially if you are going to work in shoes.

3.0
Sep 9, 2012

nordstrom hillsdale mall san francisco ca

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great customers and location was far from other nordstroms

Cons

lack of merchandise to sell, management and HR not involved with sales floor enough

4.0
Sep 3, 2012

Sales person at Nordstrom

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits offered Commission pay, allows larger pay checks Stress Free Room for growth

Cons

A lot of busy work, Not all department training is good Some managers are not very experienced Customers feel a sense of entitlement

Viewing 24841 - 24843 of 25,094 Reviews

Glassdoor has 26,182 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.