Nordstrom reviews

3.5

56% would recommend to a friend

(25,088 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
4.0
Apr 4, 2011
Recommend
CEO approval
Business Outlook

Pros

rack division - sales are non-commission so that is perfect to start a career in retail. Great reputation and very financially stable. Very positive environment from managers down. Nordstrom Credit card sign-up incentives - $5 for each card that is successfully processed. Register funtions are touch screen. Returns/defectives can be ticketed/tagged from the register. Transactions and items can be voided/deleted even after pressing Total so don't need to redo transaction or call a manager. Transactions can be suspended and resumed very easily. Customers in line directed to a cashier by using colored flags instead of yelling - flags were fun. Hours and schedules were very good and flexible. Lots of free food. Employees get 20% Discount and can be added to sale prices. Customers are very nice and spend a lot. Did not have any customer issues - that is rare in retail. Nordstrom promotes from within so there are very loyal and happy employees - lots of career advancement and manager training programs. Direct TV in break room and lots of other excellent amenities.

Cons

Cashier position is very low stress and can be very very BORING when it is slow. This job is not for someone who needs intellectual stimulation and variety of work. Can be very frustrating to just stand in one area for 8 hours so it is not good for someone who likes to be more mobile. If you are not good at signing up credit cards your hours get cut without warning and then you are 'reduced' after your 45 day review.

3.0
Apr 3, 2011

average

Recommend
CEO approval
Business Outlook

Pros

very competitive and cut-throat. if you're a out going sales associate you'll make it. if you're entry level in sales things will be very rough for you.

Cons

competitive. clients come into shop with a specific associate

4.0
Mar 29, 2011

overall good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership training & classes Variety of Opportunities Great co-workers and made life long friends Good pay and great benefits including profit sharing

Cons

Only "nordstrom" experience is relevant they don't care what you have done else where Ability to grow depends more on individual likability not actual facts

Viewing 24985 - 24987 of 25,088 Reviews

Glassdoor has 26,175 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.