Nordstrom reviews

3.6

56% would recommend to a friend

(25,059 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

46% positive business outlook

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
5.0
Nov 14, 2008
Recommend
CEO approval
Business Outlook

Pros

The clothing and discounts. You will become so well known with clothing and fashion it is amazing. I loved working for Nordstrom I thought it really helped me.... plus employers always love to hear about Nordstrom. Great for resumes.

Cons

Nordstrom likes to take a lot of your time. It is a little difficult to get time off and the company really expects you to be 100% into the company. However it does allow you to obtain pride in your job..

5.0
Nov 2, 2008
Recommend
CEO approval
Business Outlook

Pros

Great company culture. Employees are treated and compensated very well. Great benefits (medical, dental, 401ks, profit sharing, etc.) after you've been with the company for 3 months. If you're interested in climbing the corporate ladder, the skies the limit: Nordstrom essentially only hires from within, so everyone starts in sales and works their way up. Tremendous opportunities for growth within the company. Nordstrom hires great people - it's a joy to work with coworkers who are friendly, happy and dedicated. People LOVE working here. If you have to leave (like I did) you'll find it very easy to find a job with another retailer - everyone wants to hire former Nordstrom employees.

Cons

My biggest complaint is work scheduled (which is probably inevitable with any retailer). Hours can be tough, especially arond the holidays. You are essentially not allowed to take time off during the summer or over the holidays if you work in the stores. In one year with the company, I was only able to take 3 weekends off. This work/life balance changes some as you move into more senior positions, but never really goes away. Buyers are on the floor for the first few days of major sales. My only other thought is that you have to spend a lot of time on the floor before you can be promoted to corporate. I think some time on the floor is indispensible, but they should find a more efficient way to track people whose primary interests lay outside sales/managment.

3.0
Oct 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Nordstrom is a great place to work if you have excellent people skills, enjoying giving great customer service, and love fashion. Nordstrom only promotes from within so you know that all of the managers and buyers began as sales associates, it also means that there are great opportunities for advancement. Nordstrom has good benefits, medical, dental, and 401K, and also gives clothing discounts to its employees. They have also been known to give free clothes or shoes to employees, depending on your department, in order to market certain items to customers. Working on a commission basis can be a great for people who know how to sell and build a loyal customer base.

Cons

Working at Nordstrom can be very very competitive. Employees may fight for sales in order to get higher commission. The highest selling associates are rewarded with the best schedules and professional advancement. Associates who cannot compete may face loosing their jobs. Expect to work through many holidays. Customers often take advantage of Nordstrom's liberal return policy, and may return items from several years ago or items they have worn. Customers can be demanding and Nordstrom employees are expected to give great customer service at all times. The many returns can lower your paycheck as they come off your commission if you sold the items. It can be a stressful place to work.

Viewing 25018 - 25020 of 25,059 Reviews

Glassdoor has 26,144 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.