Nordstrom reviews

3.6

57% would recommend to a friend

(25,059 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

71% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
5.0
Jan 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Management is supportive. Coworkers made the job awesome. You quickly learn that the Nordstrom standard is more than walking the bag around the counter - it is about providing exceptional service under every circumstance.

Cons

Exceptional service is a requirement, no matter how annoying or ridiculous the customer request. You can't say no. Hours can be long and store closing times may vary - you can end up staying up to two hours later than scheduled because Nordstrom won't close until the last customer leaves.

3.0
Jan 12, 2010
Recommend
CEO approval
Business Outlook

Pros

-Salary -Being on the cutting edge of fashion -Easy to get hours in the busier seasons -The few customers that really appreciate your help

Cons

-Your paychecks during the slow season, and being looked down upon when you don't meet your sales. Even if it is because of bad economy, your departments buyers not doing their job very well, overstaffed. -Most members of management feeling superior to their sales staff. -Store managers putting too much pressure on their department managers which translates to a miserable team. -Jumping through hoops to get/keep your benefits and time off. -The stress made my life miserable

3.0
Jan 10, 2010
Recommend
CEO approval
Business Outlook

Pros

good pay... for the economy being in such a poor state..

Cons

way too pushy on the numbers game. If you don't produce you face getting canned. On the hourly rate no way to live semi-normal without a second income. Meaning very difficult to make ends meet alone.

Viewing 25036 - 25038 of 25,059 Reviews

Glassdoor has 26,144 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.