Nordstrom reviews

3.5

56% would recommend to a friend

(25,090 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
2.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good discounts especially during holidays

Cons

Poor hours, commission based. If you close, you will not leaves until 11pm. They never kick anyone out of the store at closing, so all employees are held hostage. Management unaware of real world, they think $100 for a clothing item is cheap

4.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

very facinating company, stress level is low

Cons

losing customers losing hope, people dont really buy stuff anymore unfortunately

2.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

- Discounted services - You can be a model for trainees (free services)

Cons

- No possibility to get a raise - No career path growth opportunities - High turnover - Unprofessional staff which leads to having to deal with callouts (calling clients to cancel their appointments— sometimes up to 10+) - Not a proper salon, only one computer to be used between 3 receptionists causing huge lines while trying to book appointments for clients in person and on the phone - 3 booking systems are required, so you are constantly going back and forth. It’s hard to learn those first few months - Drybar is owned by Nordstrom, so clients are upset that we don’t follow Drybar norms (we can’t take gift cards, offer memberships, no free prosecco etc.) - Very low pay, and no commission. But you are expected to sell product and take returns.

Viewing 274 - 276 of 25,090 Reviews

Glassdoor has 26,177 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.