employer cover photo
employer logo
employer logo

Norfolk Southern

Is this your company?

Norfolk Southern reviews

2.9

35% would recommend to a friend

(1,914 total reviews)
avatar

Mark George

30% approve of CEO

25% positive business outlook

Norfolk Southern has an employee rating of 2.9 out of 5 stars, based on 1,914 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Norfolk Southern employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Feb 21, 2015
Recommend
CEO approval
Business Outlook

Pros

railroad retirement plan is superior to social security. very stable employer. above average pay. good benefits (but they are fading fast). For those who are lazy and have a high sense of entitlement, unfortunately, NS won't fire you.

Cons

railroad retirement makes it difficult to leave. they are cutting benefits each year. health care probably gone in a year or two. poor performers paid abt same as top performers. Top executives grant themselves the company college scholarships.

3.0
Sep 30, 2014

Conductor

Recommend
CEO approval
Business Outlook

Pros

Pay Is Great , Coworks are Great

Cons

Management Sucks you have to listen to a KID fresh out of collage tell a guy that's been doing this for 35 years how to do their job

1.0
Nov 1, 2012

Bad Quality OF Life

Recommend
CEO approval
Business Outlook

Pros

*On the management side they have wonderful medical benefits and great salary for those starting out. *Great retirement, if you can make it that far!!

Cons

* You work for the railroad and they are a 24hr operations. * The pay verses the hours does not work out well. Instead of dollars per hour it turns out to be pennies per hour *There are no sick days, no personal days, no set schedule in terminal's or line of road, no personal life allowed. *You are at their beck and call. 24hrs a day, it doesn't matter if you are at a ball game with your son or recital with your daughter your butt is theirs and you better not have your phone turned off. *If you are married stay away from this company because their is good possibility you want be married in a few short years. *If you are prior Military they take you for granted and use and abuse you because they think you will adapt to their unbalanced way of life and culture. I'm sorry but the military was more balanced in their way of life and culture than Norfolk Southern. The military took more time to care about the well being of you andvyour family. * The military supported your time with family, Norfolk Southern seems to see your family as a hindrance to their operations.

Viewing 28 - 30 of 1,914 Reviews

Glassdoor has 2,169 Norfolk Southern reviews submitted anonymously by Norfolk Southern employees. Read employee reviews and ratings on Glassdoor to decide if Norfolk Southern is right for you.