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Norfolk Southern

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Norfolk Southern reviews

2.9

35% would recommend to a friend

(1,916 total reviews)
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Mark George

29% approve of CEO

25% positive business outlook

Norfolk Southern has an employee rating of 2.9 out of 5 stars, based on 1,916 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Norfolk Southern employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Oct 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent wages for people with high school education.

Cons

Management advances by writing up subordinates. Benefits are declining with each new contract. On-call schedule (365 days a year) If you try to use personal or vacation days, supervisors ridicule you for trying to take time off. No Work-Life balance (0%)

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Norfolk Southern Response
7y
Thank you for taking the time to share your experience and highlighting the pay and the realities of the on-call schedule.
1.0
Jan 30, 2018

Engineer 10+ years

Recommend
CEO approval
Business Outlook

Pros

Pay upon reaching engineer status is good. Healthcare is fairly good

Cons

management is utterly lost and rampant nepotism is in the company

avatar
Norfolk Southern Response
8y
Thank you for taking the time to leave a detailed review. We strive to ensure our candidate experience is competent, thorough, and respectful. Please email recruiting@nscorp.com so our team can ensure better candidate encounters in the future.
1.0
Dec 27, 2017

DEFINITELY NOT Recomended

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Advancement within the company. Competitive pay for new college graduates entering their career field.

Cons

As a fresh College graduate entering the work field, I was beyond excited to be working in the field of engineering. Ideally, I thought Norfolk Southern would be an amazing place to work, but I was totally wrong. It was a nightmare. I was hired as a Management trainee, and later promoted to Assistant track supervisor, in the maintenance of way department. Coming into the position I “thought” I would be doing more construction management based task via the job description but I was wrong. My daily task had little to no substance compared to what I was skilled at and learned while I was in school. If you aren’t inspired to use your brain and would rather physically work than mentally, this is the job for you. Most of your daily task will be Labor due to the company short handed on Laborers. As a female who had no experience with the railroad prior, I was definitely disappointed in the company I chose. Plus the Long excruciating hours, on call 24/7, and out of date system and processes contributed to my dislike. The company is extremely behind when It comes to diversity and inclusion as well. As a female working in this industry, I was constantly challenged daily by employees as if I wasn’t good enough to work for the company. Employees would laugh if I didn’t know a tool or how to use it instead of showing me. There aren’t many females working in this department and many of the laboer workers have never had a Female supervisor. I’ve experienced everything from sexual harassment to discrimination and racism from not employees but the town I was moved to by the company. Overall, Norfolk Southern would be a great company to work if there wasn’t such a strong disconnect between the field and cooperate and also if they really took employees opinions into consideration. Good luck if you’re seriously considering working for this company. It is definitely an eye opening experience.

Viewing 64 - 66 of 1,916 Reviews

Glassdoor has 2,171 Norfolk Southern reviews submitted anonymously by Norfolk Southern employees. Read employee reviews and ratings on Glassdoor to decide if Norfolk Southern is right for you.