Question 1

Is Norfolk Southern a good company to work for?

Accepted Answer

Norfolk Southern has an overall rating of 2.9 out of 5, based on over 2,170 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 35% of employees would recommend working at Norfolk Southern to a friend and 25% have a positive outlook for the business. The best reviews about Norfolk Southern have been left by employees working as Intern, Track Supervisor and Management Trainee.

Question 2

Does Norfolk Southern pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Norfolk Southern employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Norfolk Southern. This rating has improved by 2% over the last 12 months.

Question 3

How satisfied are employees working at Norfolk Southern?

Accepted Answer

35% of Norfolk Southern employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Norfolk Southern 2.2 out of 5 for work life balance, 2.4 for culture and values and 2.9 for career opportunities.

Question 4

What are the top reviewed jobs at Norfolk Southern?

Accepted Answer

Railroad Conductor (202), Conductor (98), Locomotive Engineer (59), Freight Conductor (43), Engineer (37), Signal Maintainer (35), Trainmaster (33), Intern (29), Electrician (26), Machinist (26), Manager (24), Train Dispatcher (24), Train Conductor (19), Operations Supervisor (18), Management Trainee (15)

Question 5

What are the pros of working at Norfolk Southern according to real employee reviews?

Accepted Answer

"Pay is good and they force you to work your off days and work over your shift." ((in 379 reviews)); "Great benefits and retirement plan" ((in 291 reviews)); "4. Good retirement that will follow you to another railroad if you decide to change employers" ((in 92 reviews)); "The people were great and very welcoming." ((in 84 reviews)); "the money was good and it was easy work" ((in 63 reviews))

Question 6

What are the cons of working at Norfolk Southern according to real employee reviews?

Accepted Answer

"Poor management, have to pay for parking, having to bid on jobs" ((in 168 reviews)); "No work life balance and always short staffed" ((in 127 reviews)); "hours are long and boring" ((in 80 reviews)); "CEO and upper management are horrible." ((in 47 reviews)); "too many managers that are not qualified to be in supervisory positions." ((in 28 reviews))

Question 7

What are employees saying about Norfolk Southern layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Norfolk Southern layoffs and their outlook for job security at Norfolk Southern in 2026.

Question 8

What are the top reviewed Norfolk Southern locations?

Accepted Answer

Atlanta, Norfolk, Roanoke, Chicago, Bellevue, Conway, Fort Wayne, Pittsburgh, Harrisburg, Elkhart, Birmingham, Toledo, Altoona, Chattanooga, Decatur, Macon, Louisville, Cleveland, Cincinnati, Knoxville, Charlotte, Columbus, Saint Louis, Savannah, Greensboro, Enola, Greenville, Detroit, Sheffield, Peru

Norfolk Southern

Norfolk Southern reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Company

Challenging work

Okay

Top companies for "Compensation and Benefits" near you

Jobs at Norfolk Southern

Norfolk Southern reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Norfolk Southern reviews FAQs

Jobs at Norfolk Southern