employer cover photo
employer logo
employer logo

Norfolk Southern

Is this your company?

Norfolk Southern reviews

2.9

35% would recommend to a friend

(1,914 total reviews)
avatar

Mark George

30% approve of CEO

25% positive business outlook

Norfolk Southern has an employee rating of 2.9 out of 5 stars, based on 1,914 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Norfolk Southern employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Dec 6, 2008
Recommend
CEO approval
Business Outlook

Pros

Benefits. Since Norfolk Southern is a railroad all employees, agreement and nonagreement, receive "railroad retirement." For this to be valuable, however, an employee needs to plan on having a company for their career. Railroad employees do not pay Social Security; instead they pay a slightly higher tax on their wages for this retirement benefit. The Norfolk Southern offers a good work life balance. The nature of the work is not that you need to take it home with you. Hours are set and employees generally are not required to put in overtime. This of course is a two way street.

Cons

Given the history of railroads in our country there is a still a union culture. Although the vast majority of the white collar jobs are non-agreement there is still a blue collar mentality. People show up at a particular time every day, and leave at a particular time every day. Employees take their lunch on a fixed schedule. Norfolk Southern offers a wide variety of careers. Opportunities include accounting, finance, real estate, engineering, information technology, among others. Given these options it feels as though opportunities for advancement are limited and highly political.

4.0
Nov 23, 2008
Recommend
CEO approval
Business Outlook

Pros

Norfold Southern is a very large and stable company with lots of room to grow. This industry will be around forever as there is a continual need for the services it provides. Norfolk Southern will be able to make it through both good and bad times. There is competition but not much room for new competition. The company also pays well and has a very good retirement plan.

Cons

Sort of a boring industry. Nothing exciting really happened while I worked there. The working environment was also not very exciting. There were a lot of union workers in my department that didn't seem to do much of anything except get in the way. The managers were okay with this and let the union employees basically get paid to do nothing.

4.0
Nov 8, 2008
Recommend
CEO approval
Business Outlook

Pros

It's a stable, profitable company with tremendous career potential, good pay, and great benefits. The retirement plan is excellent (Railroad Retirement is better funded and more secure than Social Security, and the 401K plan has many good options all of which receive 30% immediate employer matching). They are also the safest railroad to work at, with all departments maintaining a safety focus at all times.

Cons

For some employees, including unionized clerical workers like me, there remains a private life outside of work. However, for NS and most railroads, the general attitude is to have as few employees as possible. They will overload you with work and expect you to get it all done even if you stay late consistently and/or work weekends. The company also has not yet adopted a progressive, team-based model of business; it retains a very heirarchical, structured, individualistic approach to work.

Viewing 1906 - 1908 of 1,914 Reviews

Glassdoor has 2,169 Norfolk Southern reviews submitted anonymously by Norfolk Southern employees. Read employee reviews and ratings on Glassdoor to decide if Norfolk Southern is right for you.