Is North Italia a good company to work for?

North Italia has an overall rating of 3.4 out of 5, based on over 410 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 55% of employees would recommend working at North Italia to a friend and 53% have a positive outlook for the business. The best reviews about North Italia have been left by employees working as Bartender , Hostess and Manager .

Does North Italia pay their employees well?

According to anonymously submitted Glassdoor reviews, North Italia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at North Italia. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at North Italia?

55% of North Italia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated North Italia 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at North Italia?

Server (99) , Server/Waiter (57) , Hostess (45) , Server/Bartender (22) , Host (14) , Line Cook (13) , Bartender (12) , Manager (12) , Prep Cook (9) , Sous Chef (9) , Server/Waitress (7) , Restaurant Manager (6) , Busser/Runner (4) , Chef (4) , Waiter (4)

What are the pros of working at North Italia according to real employee reviews?

"Money can be good but not always consistent" ((in 34 reviews)); "Great people and welcoming!" ((in 22 reviews)); "good pay and people and room for growth" ((in 17 reviews)); "aways busy and great staff" ((in 17 reviews)); "Good tips, friendly coworkers, fun environment." ((in 13 reviews))

What are the cons of working at North Italia according to real employee reviews?

"Bad management and low opportunity" ((in 37 reviews)); "Bad manager." ((in 13 reviews)); "Not enough shifts long hours" ((in 13 reviews)); "Extreme favoritism." ((in 4 reviews)); "The management picks favorites if you have worked in this industry that's enough said" ((in 4 reviews))

What are the top reviewed North Italia locations?

Austin , Miami , Irvine , San Diego , Houston , Denver , Dallas , Plano , Scottsdale , Tucson , Charlotte , Birmingham , Franklin , Santa Monica , Del Mar , Phoenix , Washington , Gilbert , El Segundo , Tysons Corner , Nashville , King of Prussia , Reston , San Antonio , Leawood , The Woodlands , Peoria , Torrance , Las Vegas , Fort Lauderdale

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North Italia

Part of The Cheesecake Factory

North Italia reviews

3.4

55% would recommend to a friend

(405 total reviews)

David Overton

75% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Culture & values

3.1

Senior management

North Italia has an employee rating of 3.4 out of 5 stars, based on 405 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North Italia employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

405 reviews

1.0

Jan 8, 2026

Narcissistic managers

Bartender

Recommend

CEO approval

Business Outlook

Pros

Health benefits and money is okay When you can convince management That you have enough people on the floor

Cons

Toxic work environment but as long as a restaurant is making a profit nothing will change

3.0

Jan 5, 2026

Decent tips, decent management

Server

Recommend

CEO approval

Business Outlook

Pros

Good tips, mostly solid managers

Cons

Clientele can be pretty pretentious and tips can vary greatly

1.0

Jan 3, 2026

Hostile Work Environment & Training Violations at Dunwoody North Italia Location

Server

Recommend

CEO approval

Business Outlook

Pros

Charlie the dishman was kind and affirmed my dignity when others didn’t. Morgan the hostess was very attentive, kind and respectful towards all.

Cons

Hostile and cliquey environment, especially during training • Management failed to intervene in unprofessional or unsafe behavior • Trainer demonstrated favoritism, retaliation, and poor guest service etiquette • Passive-aggressive culture toward new hires who set boundaries • Poor communication from leadership; no clear expectations or support • Food safety violations witnessed during training (drinks being tasted in front of guests) • Feedback was not welcomed—any form of accountability or clarification was seen as “having an attitude” • Toxic culture disguised as “just how things are done here”

Viewing 13 - 15 of 405 Reviews

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