Northern Trust reviews

3.6

68% would recommend to a friend

(6,455 total reviews)
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Michael OGrady

80% approve of CEO

61% positive business outlook

Northern Trust has an employee rating of 3.6 out of 5 stars, based on 6,455 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Northern Trust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Jul 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Northern Trust offers a good starting point as they will hire almost anybody. The workplace is very laid back and allows younger and less motivated employees to blend into the background without having to complete too much work or take on too much responsibility. If you are looking for a low stress, low impact job, Northern Trust may have what you are looking for. The one place that Northern Trust shines is in its offering of vacation days to employees. Most employees will qualify for 3 weeks of paid vacation with the opportunity to earn more with different job titles. All in all, a very relaxed work place.

Cons

Very few opportunities for growth, disconnected management, very low compensation, unmotivated employees/management, weak support systems, incompetent training staff. Northern Trust suffers mainly from the fact that upper management seems to assume that the majority of lower level employees are unable or unwilling to think. This has fostered an environment of zero accountability and zero opportunity. Employees often have down time depending on their work schedule/job title and will often struggle to find things to do. Instead of increasing the work force, Northern Management should be focused on becoming more efficient with its current operations by delegating more responsibility and providing more rewards.

3.0
May 23, 2025

No reason to stay

Recommend
CEO approval
Business Outlook

Pros

-has good work life balance -benefits are alright.

Cons

I think it mainly depends on your team and manager. My personal experience was the managers in my department did not care about us at all. No weekly or monthly check ins. Never ask or care about what and how you are doing as long as you are getting your job done. Only show up when they have something to complain about. Never listen to the team. Overall it could be a good stepping stone for experiences but definitely not a place to stay.

1.0
Jan 23, 2025
Recommend
CEO approval
Business Outlook

Pros

4 weeks of vacation, if you can find the time to take them, but you might return to 50 nastygrams from your manager who has been emailing you the whole time you were away.

Cons

The cons are attributed to many factors: poor management, lack of HR engagement, jobs being sent offshore, and lack of oversight. The pay is way lower than the market and incentives being $5 "gift cards" for Chipotle is pleasant compared to the rest. Bureaucratic NONSENSE! Male Boomers aka basically "working retired" are still in senior management. These guys are there for the visual and serve no purpose except to look good for clients and staffing decisions. Women cannot get ahead in this environment despite displaying advanced knowledge proof of excellence or accolades from clients. The "Old Boy's Club" mentality still exists and prevails, and there are no HR checks in place to review the patterns of hires and promotions which would show the fact that gender discrimination is still largely at play. Managers are hired from external firms and other unrelated positions with no understanding of the day-to-day functions, having never been in the trenches with the people who do the work. They are told that they should NOT learn the daily tasks and functions of their team, while people trying to work their way up out of the trenches are told that to achieve career progression, they need to learn all of the team functions. At this point, there are more managers than individual contributors in the department. Somehow their 6 figure "no-work" jobs are being protected while the little people are either being laid off, quitting due to lack of growth opportunities, or being retained and overworked to make up for the shortage of help. This culture has led to many overpaid men with nothing better to do than micromanage and bully their direct reports. Individual contributors are taking on more and more responsibility as the staffing dwindles and work is sent to offshore teams that can't use critical thinking skills and they depend on the remaining US-based partners to troubleshoot everything. This makes outsourcing pointless and ineffective in reducing time and cost since everything has to be reviewed and often re-done. When teams are short-handed, managers are not trained or willing to assist their team, while some partners are left working into the night to finish the day's tasks. Feedback to NT: If a partner has made a sexual harassment and bullying claim against their manager, protect them from that manager. Don't make the person work under that manager for several months after the fact. If the manager is finally let go, don't hire them back 2 months later with no notification to the victim so that they are shocked while trapped on an elevator with their abuser / former manager. Clients are paying way too much to depend on the newly created offshore teams and lack US representation or oversight. Service levels have gone down embarrassingly and we have to shoulder the brunt and face the clients. Human Resources/employee relations - really need to get it together if the company doesn't want to get sued. Take that bystander class a few more times and pay attention. Management- also need to get it together if the company doesn't want to get sued. Take that bystander class a few more times and pay attention.

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