Does Northwest Administrators pay their employees well?

According to anonymously submitted Glassdoor reviews, Northwest Administrators employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Northwest Administrators. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Northwest Administrators?

28% of Northwest Administrators employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Northwest Administrators 2.5 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Northwest Administrators?

Payroll Compliance Auditor (21) , Payroll Auditor (14) , Auditor (11) , Accounting Clerk (10) , Pension Processor (8) , Compliance Auditor (6) , Manager (6) , Data Maintenance Clerk (5) , Phone Clerk (5) , Claims Processor (4) , Pension Claims Processor (4) , Supervisor (4) , Administrative Assistant (3) , Claims Analyst (3) , File Clerk (3)

What are the pros of working at Northwest Administrators according to real employee reviews?

"benefits are good" ((in 40 reviews)); "Pay was decent." ((in 24 reviews)); "the people are great and easy to work with" ((in 12 reviews)); "The work life balance is good, and throw out any review that attempts to assert otherwise." ((in 11 reviews)); "Great pay for less than standard work, employee motto, "Just work enough to not get fired", pension and healthcare is amazing, and not a minute of overtime if you don't want it." ((in 5 reviews))

What are the cons of working at Northwest Administrators according to real employee reviews?

"Management is poor and usually provides negative rather than positive reinforcement to employees." ((in 35 reviews)); "This place also has a thriving cancerous culture of departmental bullying, upper management is aware and blissfully willing to ignore the issue as long as it doesn't directly affect them." ((in 15 reviews)); "the medical customer service call center supervisors are horrible." ((in 10 reviews)); "Since I have left, I have heard of many quality employees who have been "let go" for one reason or another, some were just personality clashes with their manager, which is completely uncalled for, IMO." ((in 9 reviews)); "Inconsistent training, high turnover rate" ((in 8 reviews))

What are employees saying about Northwest Administrators layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Northwest Administrators layoffs and their outlook for job security at Northwest Administrators in 2026.

What are the top reviewed Northwest Administrators locations?

Seattle , Pasadena , Meridian , Brisbane , Daly City , Las Vegas , Federal Way , Boise , White Plains , San Francisco , Everett , Lynnwood , Mountlake Terrace , Tacoma , Portland , East Pasadena , North Puyallup

Northwest Administrators reviews

2.4

28% would recommend to a friend

(264 total reviews)

Chris R. Hughes

18% approve of CEO

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (264 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Northwest Administrators has an employee rating of 2.4 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Northwest Administrators employee rating is 35% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

264 reviews

5.0

Sep 22, 2023

Great work/life balance

Payroll compliance auditor

Recommend

CEO approval

Business Outlook

Pros

Good work/life valance Nice pay starting out entry level Friendly, non-toxic environment Beautiful work building and city area Nice building perks (raffles, free stuff) They will train you upon hire (5 weeks)

Cons

Work is for a good cause but mundane

Northwest Administrators Response

2y

Thank you for sharing your experience working at NWA and your feedback on how we can improve.

4.0

Sep 13, 2023

Could Do Better/Could Do Worse

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Laid back, non-pressure work environment. Ok benefits; not great, though.

Cons

People stay at NWA a long time so, opportunities to move up are somewhat limited. 401(k) match is not great. Vacation is only 10 days for the first 5 years, regardless if you're right out of university or have 20 years experience. Salaries are only average for WA state. People here do not socialize outside of work. Don't expect any Friday after-work happy hours with colleagues.

1.0

Sep 8, 2023

Company doesn’t care about employees

Pension administrator

Recommend

CEO approval

Business Outlook

Pros

The benefits are okay and some of the work is interesting.

Cons

The company gave employees working from home four weeks right before the start of the school year to prepare for returning to office. They also had very little information for employees with questions. Also, inconsistent rules are being applied to who can and can’t continue to be remote full time. Employees with the least seniority are being allowed to stay home and all employees hired prior are being placed under strict rules.

Northwest Administrators Response

2y

We appreciate your willingness to share your concerns. Like many employers, NWA is returning to an office-based work environment while still embracing work from home opportunities. We are making every effort to address personal situations that the return to the office transition can create. Additionally, work location and schedules are based upon multiple factors, such as the type of work performed, performance, business, etc. versus seniority. If you have questions that you do feel have been addressed, please discuss with your supervisor or manager.

Viewing 61 - 63 of 264 Reviews

Jobs at Northwest Administrators

Time Loss Claims Processor

Medical Claims Processor

Time Loss Claims Processor

Medical Claims Processor

Mountlake Terrace, WA

Time Loss Claims Processor

Mountlake Terrace, WA