Does Northwest Administrators pay their employees well?

According to anonymously submitted Glassdoor reviews, Northwest Administrators employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Northwest Administrators. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Northwest Administrators?

28% of Northwest Administrators employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Northwest Administrators 2.5 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Northwest Administrators?

Payroll Compliance Auditor (21) , Payroll Auditor (14) , Auditor (11) , Accounting Clerk (10) , Pension Processor (8) , Compliance Auditor (6) , Manager (6) , Data Maintenance Clerk (5) , Phone Clerk (5) , Claims Processor (4) , Pension Claims Processor (4) , Supervisor (4) , Administrative Assistant (3) , Claims Analyst (3) , File Clerk (3)

What are the pros of working at Northwest Administrators according to real employee reviews?

"benefits are good" ((in 40 reviews)); "Pay was decent." ((in 24 reviews)); "the people are great and easy to work with" ((in 12 reviews)); "The work life balance is good, and throw out any review that attempts to assert otherwise." ((in 11 reviews)); "Great pay for less than standard work, employee motto, "Just work enough to not get fired", pension and healthcare is amazing, and not a minute of overtime if you don't want it." ((in 5 reviews))

What are the cons of working at Northwest Administrators according to real employee reviews?

"Management is poor and usually provides negative rather than positive reinforcement to employees." ((in 35 reviews)); "This place also has a thriving cancerous culture of departmental bullying, upper management is aware and blissfully willing to ignore the issue as long as it doesn't directly affect them." ((in 15 reviews)); "the medical customer service call center supervisors are horrible." ((in 10 reviews)); "Since I have left, I have heard of many quality employees who have been "let go" for one reason or another, some were just personality clashes with their manager, which is completely uncalled for, IMO." ((in 9 reviews)); "Inconsistent training, high turnover rate" ((in 8 reviews))

What are employees saying about Northwest Administrators layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Northwest Administrators layoffs and their outlook for job security at Northwest Administrators in 2026.

What are the top reviewed Northwest Administrators locations?

Seattle , Pasadena , Meridian , Brisbane , Daly City , Las Vegas , Federal Way , Boise , White Plains , San Francisco , Everett , Lynnwood , Mountlake Terrace , Tacoma , Portland , East Pasadena , North Puyallup

Northwest Administrators reviews

2.4

28% would recommend to a friend

(264 total reviews)

Chris R. Hughes

18% approve of CEO

32% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Northwest Administrators has an employee rating of 2.4 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Northwest Administrators employee rating is 35% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

264 reviews

2.0

Oct 27, 2016

You don't have to go down with the ship!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Positions that don't require a degree. Decent pay. Benefits. Resume builder. Hard to get fired because of union protection and their failings to document insubordination.

Cons

Lack of transparency. Lack of training. No flow. Micromanagement. Segregation between salaried employees and bargaining unit employees. Lack of respect for proven valuable employees. Focus on quantity not quality. Subpar systems. Some higher up's have no pension related experience or managerial experience. Failing communication. Morale is the last thing that concerns this company.

1.0

Sep 2, 2016

Old school company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good health and retirement benefits.

Cons

Dress code policy, very formal atmosphere.

5.0

Jul 23, 2016

Good Company To Work For

Accountant

Recommend

CEO approval

Business Outlook

Pros

Excellent work-life balance, supportive managers, ability to grow within company. Many people have been there for their entire careers, which speaks volumes for the company's ability to retain good people. Overall, this is the best company I've ever worked for, and I've been in the workforce for over 30 years. You don't have to sit through pointless meetings or endure team-building. You come to work and do your job. You get recognition for a job well done.

Cons

The office is located on Eastlake, which makes the commute a challenge. Some of the people who have worked there a long time are a little resistant to change.

Viewing 181 - 183 of 264 Reviews

Jobs at Northwest Administrators

Medical Claims Processor

Time Loss Claims Processor

Medical Claims Auditor (Hybrid)

Medical Claims Auditor (Hybrid)

Medical Claims Auditor (Hybrid)

Mountlake Terrace, WA