Northwestern Mutual reviews

4.0

70% would recommend to a friend

(8,236 total reviews)

Timothy J. Gerend

94% approve of CEO

73% positive business outlook

Northwestern Mutual has an employee rating of 4.0 out of 5 stars, based on 8,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Northwestern Mutual employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.8 stars).

Reviews by job title

8K reviews
1.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

There is theoretically unlimited unearning potential, however there are many operational and structural challenges.

Cons

While I cannot speak for offices other than Tri-Harbor Financial in Manhattan, it is clear that hiring/employment practices are highly predatory and questionable. For a company and office that touts itself as having world class training and resources available, you will find that is rather disconnected from reality. The company almost exclusively relies on cold calling for customer acquisition, with little to no focus on digital/social media marketing. This leaves new reps unequipped to compete in today's market and despite many statements from office leadership that junior representatives/advisors are not producing enough business, there is no acknowledgement that the sales tactics used by the company are completely outdated in 2026. Additionally, they sell you on having your own practice and complete control over your schedule and work life balance, however they use this as a way to justify no base pay while also demanding you meet weekly sales quotas and providing minimal training. Rather than practical sales and product training, the "world-class" training sessions are primarily led by unsophisticated leaders who simply tell stories about why it's important to have life insurance and demand that new reps build their business by focusing on selling to their friends and family first. It is effectively an unsophisticated multi-level marketing scheme and the office simply does not invest in new junior reps, and does not even provide silverware or coffee in the kitchen. While they market the role as a "wealth-management track," it is clear they only do so in order to bring new recruits in and leadership is purposefully opaque and unclear about the pack to becoming a wealth management advisor. Once you join, they then tell you to focus on selling insurance as they will not sponsor your Series Exams until you sell 10 insurance policies. There are serious issues with the way this office is managed and the rate at which new reps quit is extremely high as a result.

Viewing 97 - 99 of 8,236 Reviews

Glassdoor has 12,837 Northwestern Mutual reviews submitted anonymously by Northwestern Mutual employees. Read employee reviews and ratings on Glassdoor to decide if Northwestern Mutual is right for you.