Northwestern Mutual reviews

4.0

72% would recommend to a friend

(8,253 total reviews)

Timothy J. Gerend

95% approve of CEO

74% positive business outlook

Northwestern Mutual has an employee rating of 4.0 out of 5 stars, based on 8,253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Northwestern Mutual employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.8 stars).

Reviews by job title

8K reviews
1.0
Sep 9, 2008
Recommend
CEO approval
Business Outlook

Pros

The products offered are exceptional, and the overall philosophy of doing the right thing for the clients at all times is attractive. They own the Frank Russell company so their clients have access to them where others would not. They also are a true mutual company so they don't have shareholders to answer to. The profits of the company go back to policyowners in the form of dividends, with five billion to be paid back to policyowners for 2008.

Cons

While the home office seems run well, the field office where most of the revenue generating activity takes place has minimal regulation on how employees are treated. They don't explain compensation, encourage debt, feel as independent contractors that nothing is off limits for supervision. I've seen with some of the female reps this could include their marriage, appearance, weight, languages spoken, ethnicity, age, overall attractiveness, what kind of car is driven or clothes worn. Male representatives seem to be treated more favorably, but I wouldn't want my wife working here. While there are guidelines in the Field Code of Conduct they do not seem enforceable and are more like suggestions.

1.0
Aug 20, 2025

Pyramid Scheme, Stay Away

Recommend
CEO approval
Business Outlook

Pros

There's really nothing good about this company unless you're high in the chain. If you want to have a career where you lie to people in order for them to work for you, knowing employee retention does not exist, then this is for you!

Cons

It is a cult, you will have them watch wolf of wallstreet and pretend they are him. From lying to consumers to their own employees, NorthWestern Mutual has a horrific history and the fact that they still operate to this day, is insane. I am an real, certified FA and this job isn't that, you're just an insurance sales person. The most important metric they pay attention to is how much in whole life have you sold. This should've been the first thing that I was were I had to draw the line, but I decided to give them the opportunity. I was able to make money, due to the book of business I already had prior to NM but everyone else failed unless they moved to other positions. The only way as a sales advisor or FA can make money, is by hiring a couple of sellers to sell for you and you handle your own team. They will make you promises of grandour and show you an income path that is not real. I joined NM coming from a managerial position because the business was sold. I told them that I am a serious person, I made a lot of money and I did not want to waste time. They did, they lied to my face, showed me documents that they will not let you keep as to what you're projected to make. I wouldn't recommend NM to my worst enemy. It's a cult, it's a pyramid scheme and everyone there is miserable (front end of the business anyways). The reason they have good reviews everywhere is because they are predatory. They will get college interns on cruise ships and show them a life that's not real in exchange of fake reviews. Then once they're back, they'll have them working for basically nothing and because they've never had a career in their lives before, they'll be too afraid to make a change because this is all that they know. They believe in the "Fake it till' you make it". They will lie to get sales, they will ruin people financially if given the chance. If you want to do insurance sales, go to a real insurance sales company, they'll be transparent but NM is a predatory pyramid scheme designed to take advantage of new employees. They'll have you do Project 250, which is a list of leads that they get to keep of your warm market, your friends, family, anyone that they can sell to once you leave. They'll pay you minimum wage, they won't pay you on the big commissions up front either even though they will tell you that you will get paid on them and once all is done, you open your eyes and leave, they will harass your family and friends, everyone from that 250 list, to try to sell them life insurance. Specifically a whole life policy.

2.0
Oct 30, 2023

good and bad

Recommend
CEO approval
Business Outlook

Pros

the people - until layoff's / voluntary terms; very intelligent colleagues who you can learn a lot from the flexibility - they are a very family friendly organization benefits - decent, although becoming more average

Cons

leadership - It's possible to be publicly ridiculed in a meeting, I witnessed it several times to various individuals. Lack of compassion and empathy from leadership. Pace - very fast paced - be ready to pivot in a moments notice (not always a bad thing but can cause undue stress and anxiety when coupled with leadership who have no EQ) Pay - don't pay enough for the work completed. Other orgs pay better and with less stress Instability - when I first started at this org, I thought it was a very stable company.. however, there have been multiple rounds of layoffs just this year. One recent layoff occurred after "leadership" did a town hall and said there wouldn't be any more layoffs, further eroding trust. In addition, layoffs were not conducted with compassion (leadership issue) and I heard from colleagues no one even spoke with them, their access was just gone. Terrible considering years of service some of these people provided.

Viewing 121 - 123 of 8,253 Reviews

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