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Novacoast

Engaged Employer

Novacoast reviews

3.5

60% would recommend to a friend

(58 total reviews)

Paul Anderson

72% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.1

Senior management

2.5

Compensation and benefits

Ratings by demographic groups

Reviews by job title

58 reviews

Reviews about "Compensation"

Return to all reviews
2.0
Oct 30, 2021

STAY AWAY UNLESS YOU ARE BAD AT WHAT YOU DO

Soc analyst i
Recommend
CEO approval
Business Outlook

Pros

no discrimination, mostly nice and cool people, can go to work with casual clothes, big free parking lot, located above Urgent Care, have well known customers

Cons

- they use different SIEMs but teach you only LogRhythm 90% and Splunk 10% during the first 3 weeks training - they like to cherry pick people with Security+ at minimum and preferrably someone close to college graduation or already have a degree, yet the pay is 50% lower than the average pay for the same position at the other companies in the same city - understaff most of the time so expect to work constantly without having a room to breath, don't want you to get OT as much as possible even though they want you to have no coverage gap in monitoring if you don't have lunch buddy to monitor in your place - people quit fast because they got a better offer elsewhere a few months after joining, some people get promoted fast and some not, still bad salary even with the promotion unless you make it to SOC Lead or SOC Manager which nobody will get unless you have work more than 1 year at minimum there - they have pets in the office which I don't think it should be in the professional environment since they are not disability supporting pets, the cat will try to eat or steal your food without your permission, the dog will bark, both of them are cute tho, I know other employees saying pets are nasty and inappropriate for the office

2.0
Aug 3, 2021

Know what you are getting in to, make the best of it, learn, and move up or get out.

Soc analyst i
Recommend
CEO approval
Business Outlook

Pros

-Very laid back atmosphere and incredibly relaxed dress code -Great for entry level/no experience as you will learn a lot -Can work as much overtime as you want as long as you pick up shifts -Get to learn on various SIEMs (looks great on resume) -The training program (3 weeks) was good and everyone was very helpful if you asked any questions afterwards -Certifications are paid for but ONLY if you pass them which is completely understandable (was told training materials were paid for as well) -A lot of downtime on second and third shift which you can use to study for certifications or learn more about the job/SIEM -Lunch meal was paid for once a week and snack room was always stocked with soda and other various items (could request snacks as well) -Pet friendly offices -It seemed there were always positions to move up to (specialist or higher) -I saw multiple people getting promoted to other positions and it seemed quite easy to move up after spending a short amount of time there by simply doing your job -They had SOPs for every client and they were easy to follow (always check the SOP before you perform your investigation and especially before reporting the incident as you may not have to report/investigate anything or there are specific things to report to the client) -There were multiple people there who I could tell took great pride in their job, wanted to help everyone, and constantly updated the SOP they were in charge of -Several SOC 2 Analysts made themselves available to shadow and provided some mentoring which was encouraging -They were in the process of opening two additional SOC offices and moving almost everyone to 10 hour shifts (4 times a week) -I could tell management truly cared about her job and valued her employees by trying to find anything to improve upon constantly -I would not have the job I have now if I did not work here as so many other companies want you to have some sort of SOC experience and knowledge

Cons

-Turnover in the SOC was very high and it showed in both the quality and amount of work -Pay is low BUT that is because you are not doing what you really would in a "real SOC" but instead learning and getting experience. You check incoming alerts, do some pivots, provide recommendations, and then send email to client instead of actually doing remediation in an actual SOC. This makes sense as they are hiring people with almost no experience and you are only doing about a third to half of what you would do in a "real SOC" -Severely understaffed and it showed in the work as I found multiple instances where something should have been reported per the SOP and was not because they were either covering too many clients or just did not care -I overheard a SOC 2 Analyst talking to someone about how all the new hires are "stupid" which was one of the main reasons I left -Almost every single SOC Analyst was talking about leaving for other job opportunities every shift and had almost nothing good to say about the company -You could tell there were some clients who cared about the work you put in to your reporting but many others who did not ever respond or do anything in the SIEM -You will find out (very quickly) some people don't pull their weight or simply just close alerts and nothing is done about it due to being understaffed -Multiple SOPs had spelling errors, incomplete/outdated instructions, or were almost never updated with new alerts which was not a big deal but can be frustrating to a new employee when someone only points you to the SOP whenever you ask a question -The no personal devices policy was a complete joke as I observed almost everyone with their phones/laptops on their person and the work issued iphone/ipod touch could have easily been used to extract information as well since you had access to email and pictures on those as well at home

3.0
Jul 21, 2021

Great environment and people

Soc analyst
Recommend
CEO approval
Business Outlook

Pros

Great employees with opportunities for those starting out in cyber security

Cons

Low pay Leadership needs improvement Long hours

Viewing 31 - 33 of 58 Reviews
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