employer cover photo
employer logo
employer logo

O'Reilly Auto Parts

Is this your company?

O'Reilly Auto Parts reviews

3.1

47% would recommend to a friend

(4,796 total reviews)

Brad Beckham

58% approve of CEO

46% positive business outlook

O'Reilly Auto Parts has an employee rating of 3.1 out of 5 stars, based on 4,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The O'Reilly Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Jul 2, 2025

O'reillys

Recommend
CEO approval
Business Outlook

Pros

Sales experience, and good discounts on parts

Cons

Depending on store, management is all over the place. High turnover rate with new employees

3.0
Jul 1, 2025
Recommend
CEO approval
Business Outlook

Pros

O'Reilly has a philosophy/policy of promoting from within. As an example: My first Regional Manager when I can on with the company is now the president of the company. Store staff, from managers, to commercial managers, to an hourly salesman is "empowered" (for lack of a better term) to meet any needs that a customer may have. This can, and often does, include going outside the company to source a customer's needs. This is not exclusively limited to automotive parts. Any needs that a customer may have, within reasonable request, can be fulfilled if sources are available. In the last 20 years O'reilly has quadrupled in size. The growth has been amazing and has created a great deal of opportunity for many professionals in the aftermarket parts industry. Having witnessed former delivery drivers move upward into District Manager and Regional Manager positions, it lends credence to O'Reilly's promote from within philosophy, to reiterate. Additionally, O'Reilly is a bit paperwork-heavy, but with purpose. A Store Manager is encouraged, and "empowered" (to reuse the term), to run his store like it was his own business and endeavor to turn a profit. That profit that a manager cultivates can be a significant part of his salary. The financially successful managers are bought in and pay close attention to their P&L (Profit and Loss Statement) and manage accordingly.

Cons

Perhaps due to O'Reilly's rapid growth, there is now a disconnect between the corporate office and administrative staff that did not exist years before. Furthermore, the District Managers are the weak link in the company's "chain of command." There is not the accountability that one might think beneficial and many of their Store Managers do not have the support that they need to run their business. It seems that a number of District Managers, who have worked hard to earn that position, now feel that they have the latitude to "take it easy" and the work ethic begins to suffer to the detriment of his managers and store staff. O'Reilly does not pay as well as some of their competitors. I have found that to be a bit disconcerting, given the growth and profit of the company. Of course payroll is the number one controllable expense, but by the same token you need to pay your staff what they are worth and it seems that this is not the case. Many countermen (Parts Specialists) and shift managers (Retail Service Specialists) are lost to the competition from cutting hours to satisfy a nebulous and inconsistently applied margin. If, in a challenging month, you cut an employees hours from 40+ to 32, and already often paying less than the competition, you will lose employees. If a man cannot pay his own bills, when once he was, then you will lose him. District Managers tend to have very high hourly employee turnover due to this issue. O'Reilly's success has been built by the very professional staff that they have cultivated.

avatar
O'Reilly Auto Parts Response
1y
Thank you for your thorough and constructive feedback! We'll make sure to pass this along to the appropriate leadership teams for review.
1.0
Jun 30, 2025

RUN.

Recommend
CEO approval
Business Outlook

Pros

There are no pros period.

Cons

Terrible and unsupportive management. Zero training. Sexual harrasment and bullying from coworkers and customers.

avatar
O'Reilly Auto Parts Response
1y
We're sorry to hear this. We promote a work environment free from harassment and would like to learn more. Please reach out to us at hrtmr@oreillyauto.com so we can address this.
Viewing 214 - 216 of 4,796 Reviews

Glassdoor has 4,921 O'Reilly Auto Parts reviews submitted anonymously by O'Reilly Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if O'Reilly Auto Parts is right for you.