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ODP Business Solutions

Engaged Employer

ODP Business Solutions reviews

2.7

40% would recommend to a friend

(97 total reviews)

David Centrella

24% approve of CEO

29% positive business outlook

ODP Business Solutions has an employee rating of 2.7 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ODP Business Solutions employee rating is 27% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

97 reviews
1.0
Aug 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Wide portfolio of products to sell, flexible.

Cons

The company's operational unit, Veyer, is incapable of delivering an order on time and in good condition. Compared to a world class operation such as Amazon, Veyer is third tier in my opinion. Upper management is a group of white males that seem to have attended college on sports scholarships. The one exception is a woman, who of course, is in charge of HR. The CEO Gerry Smith has made questionable decisions, in my opinion. For example, the Company purchased a business called CompuCom for $1B. ODP failed at integrating the business so CompuCom failed and was sold for $250M. Nice job blowing three quarters of a billion dollars. My view is they appear to be on the same path with a B2B platform the company purchased and rebranded as Varis. Over emphasis on analytics derived from SalesForce.com., culturally the mantra for sales employees is to 'stay off the radar'. The sales force and many employees in the company are unhappy. As a sales representative you will spend half of your time tracking down missing orders and fixing problems. Customer Service is outsourced and is abysmal. The Company hires consultants and restructures every 2-3 years as they try to find some way to survive. My prediction is the company will be sold or merged within 24 months.

Viewing 85 - 87 of 97 Reviews

Glassdoor has 97 ODP Business Solutions reviews submitted anonymously by ODP Business Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ODP Business Solutions is right for you.