What can I say about Open Health? If you’re looking for your next toxic relationship - you’ve come to the right place!
In all seriousness, this place is a breeding ground for incompetence. If you do join, you might notice that there is a serious lack of long-term experience across the people in senior leadership positions. The people right at the top have a lot of experience, but very little to do with account work. Then the (slightly less) senior people who do have oversight of what is going on do not have enough years under their belts to successfully lead a team, and spend the majority of their time steering clear of supporting with client work and pretending they’re busy in their very important jobs. If someone’s role is summarised by “strategic oversight” then focus more on that second word in terms of what you can expect from them. You’ll notice these people use a lot of buzz-words (probably generated by Chat-GPT) to fluff up people’s perceptions of their abilities but have very little to offer apart from that.
There is a culture of “teacher-student”-like relationships, whereby junior team members are continuously patronised and spoken to like they are children (often by people only a couple of years their senior). When you rely so heavily on the work that junior people do, you’d think you’d give them a little more respect and recognition.
If you want to progress, your focus will need to be on either nepotism or playing the corporate game, rather than just excelling at your job. Make sure you focus on getting in with certain cliques and people-pleasing at the expense of your own dignity, and you’ll go really far.
Open Health has recently made a huge number of people redundant, both in the UK and in the US, although if you work in the UK they’ll omit mention of the US redundancies in a feeble attempt to hide what is going on. All offices aside from the London office have been closed, which left a huge number of people without somewhere to go to work. All of this followed the new investors getting stuck in last year and injecting more venom into an OPEN wound. This is a sinking ship - and the people who are left are now desperately filling their buckets with water and throwing them out of the titanic.
I hope that gives a little insight. Genuinely, if you are considering working here, do yourself a favour and look elsewhere. You’ll be much happier, believe me.
