OPENLANE reviews

3.8

71% would recommend to a friend

(484 total reviews)
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Peter Kelly

86% approve of CEO

69% positive business outlook

OPENLANE has an employee rating of 3.8 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OPENLANE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
1.0
Aug 14, 2018

Let's be real....IT here is a joke

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is above average. There are a lot of good people in the ranks.

Cons

No work life balance, cliques rule mid to senior level management. It's a former Interactive Intelligence/Genysis world and if you're not "in the club" you're out of luck. Let's be real. All of the positive reviews here are posted by KAR internal "Cheerleaders", those paid to try and boost the image. The culture is toxic and the leadership is lost. Don't make the mistake, look elsewhere if you are looking to make a move in IT. Benefits are subpar for a company that claims to be a "great tech company to work for". You can do better at any midsize company in this area.

5.0
Aug 13, 2018

Change/Opportunity/Innovate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

KAR is innovating so many platforms so fast it's a great place to be. If you want to make a difference and be part of an awesome transformation that will make you an industry leader in the 'what's next' of technology this is the place to be.

Cons

If it's traditional IT work you are looking for this is not for you. KAR is pushing the envelope. Hard chargers need apply!

1.0
Aug 7, 2018
Recommend
CEO approval
Business Outlook

Pros

The pay is slightly above market. There are some good people there, but they're departing.

Cons

KAR I.T. has struggled culturally for years as referenced by the years of poor reviews. It's gone from bad to worse. Senior leadership in IT is vastly former Interactive Intelligence folks who are bringing in their lackeys who tell them how awesome they are, but aside from that cling on to the results of others efforts. It seems each week, more of them start. It's an exclusive club where all decisions are made without participation from anyone else. You'll be lucky if you're told what to do (these folks don't communicate), let alone asked what you think, but offer a varying opinion and you'll be labeled a resistor and managed out. If you think Interactive was awesome, head on over to their reviews and see what's said there during the time they were in charge. Better yet, ask companies who used their vaporware product that never delivered. "Purecloud". Since nothing's communicated, people fill the vacuum with conspiracy theory about large layoffs coming, who's on the bubble, etc. It seems the seeds are purposefully being sown by the new regime. A lot of games are being played, including gaming people against each other. KAR I.T. is not a pleasant place to be. I always read similar reviews with a grain of salt thinking people were low performers and just disgruntled they were being held accountable. I assure you, this situation is very different. With the job market the way it is, I would look elsewhere. These cats are only in this for the short haul to achieve whatever objective they've been given, collect a big check and will leave the smoke and mirrors for someone else to clean up. Do a little reading and research, there's a pattern there. Ask around the I.T. community. The outcome is somewhat predictable.

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OPENLANE Response
7y
Thanks for your feedback. We love this industry and the people in it, and that’s why we strive to hire only the best talent who share our same passion and team spirit—people who live our values and reflect our positive culture. If you have any further comments or concerns please email listens@karauctionservices.com
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Glassdoor has 519 OPENLANE reviews submitted anonymously by OPENLANE employees. Read employee reviews and ratings on Glassdoor to decide if OPENLANE is right for you.