OPENLANE reviews

3.8

71% would recommend to a friend

(484 total reviews)
avatar

Peter Kelly

86% approve of CEO

69% positive business outlook

OPENLANE has an employee rating of 3.8 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OPENLANE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
4.0
Jun 12, 2014

Dedicated, helpful, experienced associates.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A fun, professional, energetic place to work. Teamwork is promoted and all associates are extremely helpful towards newly hired employees. Good training. Pay structures are very competitive in the industry.

Cons

Limited advancement opportunities if one is not willing to relocate to other areas of the company. "Use it or lose it" vacation policy is counterproductive for the business, especially at year end.

2.0
Feb 9, 2014

Company is no longer what it once was!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None anymore, company is heading in the wrong direction thanks to some of their "managers", if that's what I can call them!

Cons

I worked for Openlane/Carsarrive for a little over 4 years and I must say when I first started there the management team was so much better than was it is now. Back when I first started they could care less about how many calls you made or how many emails you sent in a day, all that mattered was getting cars moved and in a timely matter! Now they want you to document every singe call, email, fax, assigned load and so on and can care less about moving cars. Since they were bought out it has gone down hill which is a shame because they were a great company to work for at one time. I do have to say that the CEO of Carsarrive, Michael Briggs, is probably the best CEO I have ever worked for, he is the most down to earth CEO I have ever meet and it's a shame he has managers "working" for him that don't know how to treat people and as far as I'm concerned don't know how to manager either. They treat their employees like slaves while they sit on the web shopping for shoes or reading about sports. It's truly a thankless job and unless you are part of the "in crowed" advancement will NOT happen!!!!

5.0
Dec 4, 2013

Great company to work for. Awesome people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, fun environment, Had a great time working at Openlane

Cons

None. Great place to work at and amazing people depending what team you work for.

Viewing 469 - 471 of 484 Reviews

Glassdoor has 519 OPENLANE reviews submitted anonymously by OPENLANE employees. Read employee reviews and ratings on Glassdoor to decide if OPENLANE is right for you.