OPENLANE reviews

3.8

71% would recommend to a friend

(484 total reviews)
avatar

Peter Kelly

86% approve of CEO

69% positive business outlook

OPENLANE has an employee rating of 3.8 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OPENLANE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
1.0
Apr 6, 2025

World’s Worst HR at Chester

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None whatsoever! Not a single great thing about this place other than a fairly nice office

Cons

Staff don’t feel anything other than frustration and disappointment with their experiences with the HR department. Unfortunately, I found the process to be both inefficient and disheartening. The lack of communication from HR was incredibly frustrating. On several occasions, I encountered what I felt was unprofessional behavior from HR representatives. Responses were not only delayed but also lacked courtesy and the basic level of respect that should be expected in any workplace. This made the whole experience feel dismissive and demotivating. There were several issues that I raised with HR, but the follow-up was either non-existent or lacked substance. It seemed as though HR was unwilling to take responsibility for resolving concerns or providing the support employees need. When seeking assistance, I was often met with vague answers or no meaningful solutions to my problems. This lack of actionable support left me feeling as though HR was not invested in helping employees or resolving issues in a timely manner.

2.0
Apr 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great and they have wifi at the office locations

Cons

Bad pay for working multiple careers in one. They keep restructuring and don't hire replacements. All employees outside of head office are worried for their career daily.

Viewing 61 - 63 of 484 Reviews

Glassdoor has 519 OPENLANE reviews submitted anonymously by OPENLANE employees. Read employee reviews and ratings on Glassdoor to decide if OPENLANE is right for you.