Does OPENLANE pay their employees well?

According to anonymously submitted Glassdoor reviews, OPENLANE employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at OPENLANE. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at OPENLANE?

71% of OPENLANE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OPENLANE 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at OPENLANE?

Software Engineer (14) , Manager (9) , Senior Software Engineer (9) , Account Manager (8) , Sales Representative (8) , Product Manager (7) , Sales (7) , Customer Service Representative (6) , Sales Manager (5) , Title Clerk (5) , Business Analyst (4) , Dealer Solutions Executive (4) , Inspector (4) , Outside Sales Representative (4) , Salesforce Administrator (4)

What are the pros of working at OPENLANE according to real employee reviews?

"The people were great and I got a ton of experience." ((in 36 reviews)); "Benefits are good" ((in 35 reviews)); "Work life balance is good" ((in 18 reviews)); "Great team to work with and positive workplace" ((in 13 reviews)); "Easy work environment." ((in 8 reviews))

What are the cons of working at OPENLANE according to real employee reviews?

"Bad management" ((in 30 reviews)); "Poor leadership up" ((in 26 reviews)); "Upper management are all unscrupulous and are very quick to blame others for their downfalls." ((in 12 reviews)); "Low salaries with minimal raises" ((in 10 reviews)); "My manager always threw projects at me even though I was in the middle of multiple other projects." ((in 7 reviews))

What are employees saying about OPENLANE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OPENLANE layoffs and their outlook for job security at OPENLANE in 2026.

What are the top reviewed OPENLANE locations?

Carmel , Indianapolis , Mesa , Chicago , Kansas City , Redwood City , Dallas , Sacramento , Austin , Nashville , San Diego , Jacksonville , Miami , Phoenix , Houston , Texas City , Boston , Framingham , Savannah , Manville , Boise , Salt Lake City , Westchester , Narrows , Virginia Beach , Fredericksburg , Sedalia , Buffalo , Cicero , Madison

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OPENLANE

OPENLANE reviews

3.8

71% would recommend to a friend

(484 total reviews)

Peter Kelly

86% approve of CEO

69% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Culture & values

3.4

Senior management

3.4

Career opportunities

OPENLANE has an employee rating of 3.8 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OPENLANE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

484 reviews

1.0

Dec 19, 2024

Discrimination

Vehicle inspector

Recommend

CEO approval

Business Outlook

Pros

Weekly Pay as an inspector

Cons

Company has no issues with discrimination

1.0

Dec 17, 2024

No direction, behind the competition.

Account coordinator

Recommend

CEO approval

Business Outlook

Pros

Office staff are nice to work with

Cons

The company is poorly managed from the top down, with constant restructuring emails being sent out on a weekly basis, leaving employees feeling unstable and unsupported. It’s clear the organization is scrambling to catch up to its competition but lacks a cohesive strategy to do so. Customers are misled with costly, low-value services, and buyers and sellers face double charges. There’s no proper fee structure, making it impossible to secure new clients effectively. Employees are overworked, underpaid, and stuck in endless unproductive meetings. The lack of organization and leadership has led to massive financial losses, and the work environment suffers as a result. While the office has some great people, the company as a whole is a mess. Would not recommend. It’s no surprise the company is losing $200 million annually.

4.0

Dec 11, 2024

Positive

Analyst

Recommend

CEO approval

Business Outlook

Pros

Good pay with decent benefits

Cons

Long hours not alot of room for growth

Viewing 79 - 81 of 484 Reviews

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Jobs at OPENLANE

Relationship Specialist

Account Coordinator, Releases (11AM-8PM EST)

Customer Care Representative - Mesa, AZ

Relationship Associate

Title Clerk - Private Label