Does OPENLANE pay their employees well?

According to anonymously submitted Glassdoor reviews, OPENLANE employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at OPENLANE. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at OPENLANE?

71% of OPENLANE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OPENLANE 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at OPENLANE?

Software Engineer (14) , Manager (9) , Senior Software Engineer (9) , Account Manager (8) , Sales Representative (8) , Product Manager (7) , Sales (7) , Customer Service Representative (6) , Sales Manager (5) , Title Clerk (5) , Business Analyst (4) , Dealer Solutions Executive (4) , Inspector (4) , Outside Sales Representative (4) , Salesforce Administrator (4)

What are the pros of working at OPENLANE according to real employee reviews?

"The people were great and I got a ton of experience." ((in 36 reviews)); "Benefits are good" ((in 33 reviews)); "Team is great and tight knit" ((in 17 reviews)); "Work life balance was good" ((in 16 reviews)); "Comfortable work environment." ((in 9 reviews))

What are the cons of working at OPENLANE according to real employee reviews?

"Bad management" ((in 29 reviews)); "Why is it that "new" senior leadership never walks the floor and just talks to people?" ((in 28 reviews)); "Pay is low, you are expected to perform multiple jobs and every minute is tracked." ((in 23 reviews)); "Upper management are all unscrupulous and are very quick to blame others for their downfalls." ((in 12 reviews)); "Low salaries with minimal raises" ((in 11 reviews))

What are employees saying about OPENLANE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OPENLANE layoffs and their outlook for job security at OPENLANE in 2026.

What are the top reviewed OPENLANE locations?

Carmel , Indianapolis , Mesa , Chicago , Kansas City , Redwood City , Dallas , Sacramento , Austin , Nashville , San Diego , Jacksonville , Miami , Phoenix , Houston , Texas City , Boston , Framingham , Savannah , Manville , Boise , Salt Lake City , Westchester , Narrows , Virginia Beach , Fredericksburg , Sedalia , Buffalo , Cicero , Madison

OPENLANE reviews

3.8

71% would recommend to a friend

(484 total reviews)

Peter Kelly

86% approve of CEO

69% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Culture & values

3.4

Senior management

3.4

Career opportunities

OPENLANE has an employee rating of 3.8 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OPENLANE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

484 reviews

4.0

Jul 16, 2019

Very Good

Senior solutions architect

Recommend

CEO approval

Business Outlook

Pros

Good to work for . And very good team

Cons

Lots of moving parts. Sometimes difficult to manage

OPENLANE Response

7y

It makes us happy to hear that you’re happy! We appreciate all you do for our company and customers. With being a global organization, there is always a lot in motion, if you ever need any help navigating please reach out to your manager or HR Partner for assistance.

5.0

May 5, 2019

Great company, great leadership

Project manager

Recommend

CEO approval

Business Outlook

Pros

Management has taken great strides in recent years toward training and recognizing talent. The leadership team understands the value of people committed to doing the best for their customers.

Cons

The cons are really opportunities: blending old industry habits with emerging technologies; also the culture tends to be performance based (this is good.)

OPENLANE Response

7y

Thanks for sharing your thoughts! We’re delighted to hear you enjoyed your experience at KAR. Our people are our greatest asset—thanks for all you did for our company and our customers. We will continue to focus on customer satisfaction and our values. Feel free to send any other comments or ideas to listens@karauctionservices.com, anytime.

1.0

Feb 20, 2019

Horrible work environment - IAA Nash

Csr1

Recommend

CEO approval

Business Outlook

Pros

Saturdays are not mandatory 1 hour lunch

Cons

New management is horrible. The employees are unhappy; the providers and unhappy; the buyers are unhappy. This branch hasn’t been the same since their management team separated. They don’t care about anything except their bottom line. Employees are not appreciated. You have to work twice as hard to pick up the slack and they pay temps more than the full time staff. Good luck if you have questions because the new manager can’t answer them and doesn’t bother to help. No work instructions. No home-work balance.

OPENLANE Response

7y

We take your concerns seriously—thanks for sharing. We believe great cultures start with great leaders, and our management strives for the best every day. Please email us at listens@karauctionservices.com if there’s anything else you’d like to share.

Viewing 157 - 159 of 484 Reviews

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OPENLANE

OPENLANE reviews

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Ratings by demographic groups

Reviews by job title

Very Good

Great company, great leadership

Horrible work environment - IAA Nash

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