Does OTG Management pay their employees well?

According to anonymously submitted Glassdoor reviews, OTG Management employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at OTG Management. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at OTG Management?

37% of OTG Management employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OTG Management 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at OTG Management?

Bartender (77) , Manager (62) , Server (48) , Cashier (42) , Server/Bartender (33) , General Manager (19) , Restaurant Manager (18) , Cook (16) , Server/Waiter (14) , Barista (10) , Sous Chef (10) , Line Cook (8) , Porter (8) , Sales Associate/Cashier (8) , Executive Chef (7)

What are the pros of working at OTG Management according to real employee reviews?

"Money was good and that was it" ((in 59 reviews)); "Weekly pay is good Located at the airport so okay transportation available Different work locations in the airport" ((in 37 reviews)); "Great people and restaurant concepts and industry" ((in 28 reviews)); "The food and benefits are good." ((in 28 reviews)); "Great atmosphere and coworkers." ((in 22 reviews))

What are the cons of working at OTG Management according to real employee reviews?

"Bad Management/ Messing with hours/ Too much to type" ((in 101 reviews)); "Also too many managers for one place" ((in 71 reviews)); "Upper management had no back bone and they didn't have the confidence to say no to overlapping project requests, promised with unrealistic time" ((in 39 reviews)); "long hours; max 10 hours for FT or 8 hours PT" ((in 39 reviews)); "Poor leadership with no real presence" ((in 17 reviews))

What are employees saying about OTG Management layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OTG Management layoffs and their outlook for job security at OTG Management in 2026.

What are the top reviewed OTG Management locations?

Newark , New York , Houston , Philadelphia , Minneapolis , La Guardia Airport , Washington , Jamaica , Jf Kennedy Ap , Flushing , Tucson , Humble , Saint Paul , Orlando , John F Kennedy Airport , Queens , Chicago , East Elmhurst , Elmhurst , Minneapolis-Saint Paul , Budd Lake , Maywood , Nutley , Perth Amboy , Wayne , Salt Lake City , Alexandria , Arlington , Buffalo , Bronx

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OTG Management

OTG Management reviews

3.0

37% would recommend to a friend

(202 total reviews)

Matthew King

Not enough data to show CEO approval

38% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Compensation and benefits

2.9

Career opportunities

2.8

Work/Life balance

2.7

Culture & values

2.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

202 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Jul 3, 2024

Terrible experience

Manager

Recommend

CEO approval

Business Outlook

Pros

There are no pros. This place is laughably awful.

Cons

Long hours, terrible pay. Bad leadership. Ran understaffed and management is expected to fill in the blanks at multiple venues.

2.0

May 29, 2024

Its Hospitality at High Speed.

Bartender

Recommend

CEO approval

Business Outlook

Pros

Limited benefits. Union membership/protection in a right-to-work state. Regular schedule & hours for as long as you want your shift; changing shifts/stores requires lots of paperwork. Tip percentage averages 8-13% but volume can make up for it if you land at the right store & depending on tip pool ($150-400 daily). Coworkers are generally cool but there isn't much time to build comradery with the level of business every shift. Meeting people from all over the world & taking care of weary travelers, if you like people and genuinely enjoy hospitality.

Cons

Competitors in the same airport offer higher pay & better benefits. OTG employees are the lowest paid in the airport. Generally poorly trained mgmt who lack skills and time to coach and mentor. Coworker skills are a crapshoot as OTG hires a lot of very green workers often and attrition is high. Parking shuttle is a constant hassle; it can take up to an hour to get to your car depending on the time of day. No PTO for one year. Pops follow the flight schedule, but rushes can last for hours if there are delays or bad weather. Customers are generally anxious and incapable of using the self-directed cloud-based POS due to exhaustion and confusion. It takes about 6-9 months to understand the ebb and flow and adjust to the pacing & constant chaos.

2.0

May 20, 2024

Decent Op & Salary / Long days

Manager

Recommend

CEO approval

Business Outlook

Pros

Good salary / benefits decent / lots of opportunity for promotion (but that's due to hire turnover)

Cons

Super long work days, especially with having to arrive early to pass through employee parking AND TSA/ lots of turnover

Viewing 25 - 27 of 202 Reviews

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