Is OTIS a good company to work for?

OTIS has an overall rating of 3.6 out of 5, based on over 2,604 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 65% of employees would recommend working at OTIS to a friend and 58% have a positive outlook for the business. The best reviews about OTIS have been left by employees working as Elevator Mechanic , General Manager and Sales Intern .

Does OTIS pay their employees well?

According to anonymously submitted Glassdoor reviews, OTIS employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at OTIS. This rating has been stable over the past 12 months.

How satisfied are employees working at OTIS?

65% of OTIS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OTIS 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at OTIS?

Account Manager (72) , Project Manager (49) , Ingénieur Commercial (37) , Manager (33) , Engineer (30) , Sales Representative (30) , Técnico (29) , Sales (28) , Estagiário (24) , Technicien de maintenance (24) , Técnico De Serviços I (24) , Intern (20) , Sales Intern (20) , Sales Engineer (18) , Técnico De Manutenção (18)

What are the pros of working at OTIS according to real employee reviews?

"Good benefit and welfare for employee" ((in 110 reviews)); "The people here are great and very supportive." ((in 84 reviews)); "Brilliant and pay is good" ((in 83 reviews)); "A Good work life balance" ((in 54 reviews)); "a great culture to meet all kinds of different people" ((in 49 reviews))

What are the cons of working at OTIS according to real employee reviews?

"low salary and far from station" ((in 50 reviews)); "A few managers have been in their positions for a long time and really have no management skills what so ever." ((in 36 reviews)); "Bad leadership; Limited resources; Profit driven without care for customers" ((in 17 reviews)); "long hours and pressure for results" ((in 16 reviews)); "Poor upper management." ((in 11 reviews))

What are employees saying about OTIS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OTIS layoffs and their outlook for job security at OTIS in 2026.

What are the top reviewed OTIS locations?

Farmington , Florence , Bloomfield , New York , Hartford , Chicago , San Francisco , Boston , Palm Beach Gardens , Washington , Houston , Los Angeles , Minneapolis , Bloomington , Philadelphia , Tampa , Atlanta , Dallas , San Diego , Denver , Miami , West Palm Beach , Phoenix , Jupiter , Orlando , Lombard , Albany , Seattle , Portland , Baltimore

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OTIS

OTIS reviews

3.6

65% would recommend to a friend

(1,502 total reviews)

Judy Marks

76% approve of CEO

58% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.0

Senior management

OTIS has an employee rating of 3.6 out of 5 stars, based on 1,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 27, 2017

All about numbers

Service manager

Recommend

CEO approval

Business Outlook

Pros

Expense reports... job site surveys.

Cons

Heavy stress, they hire managers who don't care about your personal well-being. Any employee injury becomes a Spanish inquisition and job satisfaction is low overall.

1.0

Feb 22, 2017

Otis Review

State superintendent

Recommend

CEO approval

Business Outlook

Pros

vehicle, heavy customer service,

Cons

poor training, no life/work balance, poor management style, mgmt. more worried about bonuses than doing what is right by customers, long hours + weekends

1.0

Feb 22, 2017

Very bad experience

Maintenance supervisor

Recommend

CEO approval

Business Outlook

Pros

they pay is good but the atmosphere of work is too bad

Cons

lot of work including week end and no prospective. If they call you think twice

Viewing 1255 - 1257 of 1,502 Reviews

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Jobs at OTIS

Material Handler ( 3rd Shift)

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OTIS

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All about numbers

Otis Review

Very bad experience

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