OTIS reviews

Account management can be stressfull

The biggest red flag you should be aware of is their retention rate. The Account Managers typically don't last more than a year. Everyone at the branch level in office is overworked. As an AM you wear way too many hats and are involved in every aspect of the business, While this may sound nice, it becomes a major issue when you are the main point of contact for collections and new business development even though these departments are separate in themselves. A lean Six Sigma revamp would greatly benefit the company which lacks technological advancement. They also eliminated a lot of support roles in 2022 which made no sense. The longer standing members of the branch are stuck in the work harder not smarter mentality.