Does Ocado Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Ocado Group employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Ocado Group. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Ocado Group?

66% of Ocado Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ocado Group 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Ocado Group?

Software Engineer (158) , Senior Software Engineer (68) , Project Manager (50) , Product Manager (43) , CSTM Delivery Driver (38) , Engineer (38) , Delivery Driver (35) , Engineering Manager (26) , Engineering Technician (23) , Operations Manager (21) , Maintenance Technician (20) , Software Developer (20) , Maintenance Engineer (18) , Personal Shopper (16) , Software Engineer II (15)

What are the pros of working at Ocado Group according to real employee reviews?

"Great people and minds" ((in 214 reviews)); "The ambition of the company is great and drives the culture that values agility that is based on good cooperation." ((in 161 reviews)); "pay and tips were good" ((in 85 reviews)); "Great colleagues make the day to day interactions in the office far more pleasant than a lot of companies" ((in 78 reviews)); "Good benefits and very flexible" ((in 76 reviews))

What are the cons of working at Ocado Group according to real employee reviews?

"Salary at mid tier positions is really low side in comparison with other companies and progression can be difficult within departments." ((in 81 reviews)); "Bad management, more like a few people in charge of a busy Morrison's Local, thats the kind of environment at the depot." ((in 78 reviews)); "Long hours and probably not great for people who dislike ambiguity" ((in 47 reviews)); "Chaotic at times and some managers have no experience in the domain." ((in 45 reviews)); "Incessant target driven approach where senior leadership chase some new ideal every month and immediately forget about the old one" ((in 31 reviews))

What are employees saying about Ocado Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ocado Group layoffs and their outlook for job security at Ocado Group in 2026.

What are the top reviewed Ocado Group locations?

Monroe , Dallas , Atlanta , Cincinnati , Frederick , Washington , Groveland , Pleasant Prairie , Forest Park , Charlotte , San Francisco , Aurora , Hatfield , Tysons Corner , New York , Romulus , Lancaster , Houston , Long Beach , Orlando , Spring Hill , McLean , Tamarac , Dunwoody , Chicago

Ocado Group reviews

3.6

66% would recommend to a friend

(2,018 total reviews)

Tim Steiner

53% approve of CEO

31% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Work/Life balance

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Ocado Group has an employee rating of 3.6 out of 5 stars, based on 2,018 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Oct 5, 2020

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Openness to working from home, putting family first and support through the pandemic has been great!

Cons

Hierarchy within the business plays too big a part.

Ocado Group Response

5y

Thanks for your review! We really appreciate the feedback and will take your comments on board.

1.0

Oct 4, 2020

Inadequate

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

It's like a kindergarden - everyone can follow their whims. No consequences

Cons

- Mediocre company - Lack of adequate management. Management now consists mostly of inexperienced people that are non-techincal (scrum masters). Severe lack of good management is either because most of them already quit and because, seemingly, out of desperation, they hired/promoted whoever they could. - For exapmle, technical champion of one of the offices was a person that was on the lowest position (SE1). This person later on became a team lead - Salaries are at 60% of the market at best for quite some time now, obsolete and no effort is made to update them - Not result-oriented. - Don't appreciate high achievements. - Top salaries are given to people that stay long enough in the company. - Outstanding achievements are as good as as mediocre achievements, so no need to try hard - How hard is the interview depends mostly on the people that interview you and their beliefs. - Bias towards older people - seemingly not preferred - A lot of teams were dissolved and moved to a different location without a warning - Company has "values" that are free to interpretation and interpreted as best served by the evaluator

Ocado Group Response

5y

Hi there, thank you for taking the time to share this feedback with us. Our policy is always to consider employees for promotion based on their achievements and their fit for the role. We are surprised by your comments on management and the promotions process but will take this feedback on board for future discussions. We would like to contest your suggestion of bias in recruitment. When we hire new team members, we make every effort to eliminate any bias from the process as we are firm believers in equal opportunity for everyone. We also always aim to create a consistent recruitment experience for each applicant. We appreciate your feedback on the company values. We truly believe that these values guide us to perform at the highest possible level across the organisation but we will consider your comments in future discussions about employee experience.

1.0

Oct 4, 2020

Ill treatment to staff, no work-life balance, bad management team

Project management

Recommend

CEO approval

Business Outlook

Pros

Stable and growing under Covid-19, company stock, international environment and job

Cons

No management structure at all, free style, very long hours working with no OT, poor HR, poor mental health

Ocado Group Response

5y

Thanks for your review of Ocado Group. We're pleased to hear that you enjoyed the diverse environment during your time with us. We would like you to know that we have listened to several areas of feedback on your point about management and are looking to address issues with management through a new survey technology. Employees will be able to leave feedback anonymously without fear of comments going straight to the manager. Thank you for your hard work during your time with us. Katie

Viewing 1564 - 1566 of 2,018 Reviews

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Ill treatment to staff, no work-life balance, bad management team

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