Does Ocado Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, Ocado Retail employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ocado Retail. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Ocado Retail?

69% of Ocado Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ocado Retail 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Ocado Retail?

Customer Service Representative (22) , Delivery Driver (19) , Customer Service Advisor (18) , CSTM Delivery Driver (15) , Contact Centre Advisor (10) , Buying Manager (8) , Contact Center Agent (8) , Customer Service Team Member (8) , Buyer (6) , Driver (6) , Warehouse Operative (6) , Customer Advisor (5) , Customer Hub Advisor (5) , Customer Service (5) , Personal Shopper (5)

What are the pros of working at Ocado Retail according to real employee reviews?

"The pay is okay and the people are great!" ((in 27 reviews)); "Great atmosphere and culture all round" ((in 25 reviews)); "benefits are good" ((in 23 reviews)); "Easy to get into and good pay" ((in 22 reviews)); "very smart and friendly colleagues" ((in 18 reviews))

What are the cons of working at Ocado Retail according to real employee reviews?

"Poor management" ((in 22 reviews)); "You could become a manager." ((in 10 reviews)); "long hours and shift changes" ((in 9 reviews)); "Low salary" ((in 7 reviews)); "Outside of London, career progression good but not often" ((in 3 reviews))

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Ocado Retail

Ocado Retail reviews

3.7

69% would recommend to a friend

(331 total reviews)

Hannah Gibson

78% approve of CEO

59% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Culture & values

3.3

Career opportunities

3.2

Senior management

Ocado Retail has an employee rating of 3.7 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

331 reviews

1.0

Oct 6, 2020

Awful

Contact centre advisor

Recommend

CEO approval

Business Outlook

Pros

The unmatched ability to miraculously make 200 people redundant in the middle of a pandemic whilst reaping record breaking profits

Cons

Even your toilet breaks are monitored. Gotta meet those kpis, right?

5.0

Oct 2, 2020

Amazing place to work!

Customer insight analyst

Recommend

CEO approval

Business Outlook

Pros

- Flexible working hours - Brilliant holiday scheme - Fantastic leadership team - Great work atmosphere - Progressive views

Cons

- High turnover rate - Not too much room for growth

1.0

Sep 4, 2020

Terrible experience at the company

Trading executive

Recommend

CEO approval

Business Outlook

Pros

Good pay and time flexibility

Cons

Unprofessional and unfriendly team. Need better

Viewing 304 - 306 of 331 Reviews

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Jobs at Ocado Retail

Influencer Executive

Hatfield, East of England, England

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Demand Planner - Fresh

United Kingdom

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Customer Hub Advisor (Late Shift)

Sunderland, North East England, England

£27K - £27K /yr

(Employer provided)

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Finance Project Manager

Hatfield, East of England, England

£29K - £40K /yr

(Glassdoor est.)

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Retail Media - Ad Ops Lead

Hatfield, East of England, England

£59K - £74K /yr

(Glassdoor est.)

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