Ocado Retail reviews

3.7

69% would recommend to a friend

(331 total reviews)

Hannah Gibson

78% approve of CEO

59% positive business outlook

Ocado Retail has an employee rating of 3.7 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

331 reviews
4.0
Sep 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Shifts times were good Extra pay for Sundays and Evenings

Cons

Some shifts a lot of drops Drops in city Centre can be long

avatar
Ocado Retail Response
9mo
Thank you for taking the time to share your feedback. However, it looks like your review is meant for Ocado Logistics, not Ocado Retail. You can find Ocado Logistic's Glassdoor page here: https://www.glassdoor.co.uk/Overview/Working-at-Ocado-Logistics-EI_IE9400350.11,26.htm
4.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Community and opportunity to be social

Cons

Workload and progression is tough

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Ocado Retail Response
9mo
Thanks for taking the time to leave us a review and apologies for the delay in getting back to you! We will take your feedback on board.
2.0
Sep 15, 2025

My experience

Recommend
CEO approval
Business Outlook

Pros

-Work independently/on your own most of the time -Drive, and see new places -Active -Outdoors

Cons

-Must also be a Morrisons delivery driver, and drive in and around London. Absolutely horrible, and you will incur fines. -Must pay your own fines. One fine is almost as much as a whole day's wages. -Very inflexible. Expect completely random days to work Mon-Sun unless you fix your shifts. If so, you will work Sat & Sun always. -No real promotions. You could transition to be a Marshall and have even more work and less control over your time off. You could become a manager. Neither pay much better or seem worth it. -Cameras watching you everywhere, including cab, shopping area in back of van, and customers who take a disliking to you. -Corporate talk & procedures like you're a 5 year old, and typical corporate lack of care.

avatar
Ocado Retail Response
9mo
Thank you for taking the time to share your feedback. However, it looks like your review is meant for Ocado Logistics, not Ocado Retail. You can find Ocado Logistic's Glassdoor page here: https://www.glassdoor.co.uk/Overview/Working-at-Ocado-Logistics-EI_IE9400350.11,26.htm
Viewing 79 - 81 of 331 Reviews

Glassdoor has 356 Ocado Retail reviews submitted anonymously by Ocado Retail employees. Read employee reviews and ratings on Glassdoor to decide if Ocado Retail is right for you.