Does Ocado Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, Ocado Retail employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ocado Retail. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Ocado Retail?

69% of Ocado Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ocado Retail 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Ocado Retail?

Customer Service Representative (22) , Delivery Driver (19) , Customer Service Advisor (18) , CSTM Delivery Driver (15) , Contact Centre Advisor (10) , Buying Manager (8) , Contact Center Agent (8) , Customer Service Team Member (8) , Buyer (6) , Driver (6) , Warehouse Operative (6) , Customer Advisor (5) , Customer Hub Advisor (5) , Customer Service (5) , Personal Shopper (5)

What are the pros of working at Ocado Retail according to real employee reviews?

"Great atmosphere and culture all round" ((in 28 reviews)); "The pay is okay and the people are great!" ((in 26 reviews)); "benefits are good" ((in 24 reviews)); "Easy to get into and good pay" ((in 22 reviews)); "very smart and friendly colleagues" ((in 18 reviews))

What are the cons of working at Ocado Retail according to real employee reviews?

"long hours and shift changes" ((in 9 reviews)); "Very poor work life balance and awful shift patterns." ((in 6 reviews)); "Poor progression opportunities and bad location" ((in 3 reviews)); "Heavy work load, lack of appreciation" ((in 3 reviews)); "Outside of London, career progression good but not often" ((in 3 reviews))

Ocado Retail reviews

3.7

69% would recommend to a friend

(331 total reviews)

Hannah Gibson

78% approve of CEO

59% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (331 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Ocado Retail has an employee rating of 3.7 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

331 reviews

3.0

Mar 12, 2023

Good ecommerce experience, too many processes

Buying manager

Recommend

CEO approval

Business Outlook

Pros

Friendly and fast paced. Resilience required

Cons

Processes change all the time. There are numerous in house systems used instead of using software like SAP for example, that is used across the industry and is more stress tested and likely more efficient

4.0

Aug 20, 2022

Good job overall, if you like driving

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Vans are well kept and clean Don't have to load the crates yourself Good pay

Cons

Hours often unsociable Can be difficult routes/delivery places Front desk management can be a little cold to new workers

1.0

Apr 8, 2022

No good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Finish early and get paid for full shift

Cons

Poor routing, bad management, weight of boxes

Viewing 19 - 21 of 331 Reviews

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Jobs at Ocado Retail

Treasury Analyst (12 Month FTC)

Hatfield, East of England, England

Customer Hub Advisor (Late Shift)

Sunderland, North East England, England

Senior Finance Analyst - Operations

Hatfield, East of England, England

Finance Project Manager

Hatfield, East of England, England

Customer Hub Advisor (Compressed/Weekend Shift)

Ocado Retail

Ocado Retail reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good ecommerce experience, too many processes

Good job overall, if you like driving

No good

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Jobs at Ocado Retail