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      Ocado Retail

      Engaged Employer

      Ocado Retail reviews

      3.7

      69% would recommend to a friend

      (331 total reviews)

      Hannah Gibson

      78% approve of CEO

      59% positive business outlook

      Ratings by demographic groups

      Ocado Retail has an employee rating of 3.7 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      331 reviews
      2.0
      Oct 26, 2021

      Lack of direction and strategy

      Buying manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good level of experience within the buying teams Bonus scheme M&S discount

      Cons

      Lack of direction and leadership Inconsistency Consultancy based senior leadership team - not retailers Higher level senior leadership team winding down to move on/retire Negative attitude working environment Business model I have never seen elsewhere in the retail industry High staff turnover - strange promotion pattern

      4.0
      May 11, 2021

      Buyer

      Buyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Part of a great smaller team, with lost of experience and very helpful

      Cons

      Bought in managers that didn't know what they were doing. Expected to cover far too many areas/ranges. Merger with M&S clear they want to be more M&S and less Ocado

      1.0
      Mar 31, 2021

      Poor Management

      Customer advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary good for call centre

      Cons

      Bullying management Early and Late Shifts

      avatar
      Ocado Retail Response
      5y
      Thanks for your review. We have listened to several areas of feedback on your point about management and are looking to address it through a new anonymous technology survey. This will ensure employees can provide feedback without fear of comments going straight to manager.
      Viewing 25 - 27 of 331 Reviews
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      ReviewsOcado Retail reviews

      Glassdoor has 356 Ocado Retail reviews submitted anonymously by Ocado Retail employees. Read employee reviews and ratings on Glassdoor to decide if Ocado Retail is right for you.