Does Ocado Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, Ocado Retail employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ocado Retail. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Ocado Retail?

70% of Ocado Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ocado Retail 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Ocado Retail?

Customer Service Representative (22) , Delivery Driver (19) , Customer Service Advisor (18) , CSTM Delivery Driver (15) , Contact Centre Advisor (10) , Buying Manager (8) , Contact Center Agent (8) , Customer Service Team Member (8) , Buyer (6) , Driver (6) , Warehouse Operative (6) , Customer Advisor (5) , Customer Hub Advisor (5) , Customer Service (5) , Personal Shopper (5)

What are the pros of working at Ocado Retail according to real employee reviews?

"Great atmosphere and culture all round" ((in 29 reviews)); "The pay is okay and the people are great!" ((in 25 reviews)); "Easy to get into and good pay" ((in 23 reviews)); "Good benefits & policies" ((in 20 reviews)); "very smart and friendly colleagues" ((in 19 reviews))

What are the cons of working at Ocado Retail according to real employee reviews?

"You could become a manager." ((in 10 reviews)); "long hours and shift changes" ((in 9 reviews)); "Low salary" ((in 7 reviews)); "Very poor work life balance and awful shift patterns." ((in 6 reviews)); "Limited progression and career development" ((in 4 reviews))

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Ocado Retail

Ocado Retail reviews

3.7

70% would recommend to a friend

(331 total reviews)

Hannah Gibson

78% approve of CEO

57% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

Ocado Retail has an employee rating of 3.7 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

331 reviews

4.0

May 11, 2021

Buyer

Recommend

CEO approval

Business Outlook

Pros

Part of a great smaller team, with lost of experience and very helpful

Cons

Bought in managers that didn't know what they were doing. Expected to cover far too many areas/ranges. Merger with M&S clear they want to be more M&S and less Ocado

4.0

May 10, 2021

Great company with good personality

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Good opportunity to climb career ladder

Cons

Too much focus on KPI'S

Ocado Retail Response

Thanks for taking the time to review Ocado Group. We're pleased you enjoyed the culture!

4.0

May 10, 2021

The modern food retailer

Photographer

Recommend

CEO approval

Business Outlook

Pros

People, energy, creative company, good company ethic.

Cons

Hard to climb the career ladder, pay increases weren't significant.

Viewing 274 - 276 of 331 Reviews

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Jobs at Ocado Retail

Demand Planner - Fresh

United Kingdom

View job

Influencer Executive

Hatfield, East of England, England

View job

Customer Hub Advisor (Late Shift)

Sunderland, North East England, England

£27K - £27K /yr

(Employer provided)

View job

Finance Project Manager

United Kingdom

View job

Retail Media - Ad Ops Lead

Hatfield, East of England, England

£59K - £74K /yr

(Glassdoor est.)

View job