employer cover photo
employer logo
employer logo

Ocean State Job Lot

Engaged Employer

Ocean State Job Lot reviews

2.9

38% would recommend to a friend

(932 total reviews)
avatar

Marc Perlman

34% approve of CEO

35% positive business outlook

Ocean State Job Lot has an employee rating of 2.9 out of 5 stars, based on 932 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ocean State Job Lot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

932 reviews
1.0
Apr 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Good coworkers and customers and 30% employee discount

Cons

Upper management lacks some business ethics. They also have lost touch with how a store works

avatar
Ocean State Job Lot Response
1y
Thank you for your feedback. We are going through quite a bit of evolution this year as we continue to try new strategies to best support our customers and associates. Many of the changes we have implemented are aimed to balance the needs of the business with the needs of our associates. Trust that decisions we make are to position the company for success now and for the future. Thanks again.
3.0
Mar 1, 2024

New Hours

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I haven't heard anything good.

Cons

The new hours have everyone stressed. Watching the customers go to the door not knowing the time change stinks because they leave and who knows if they come back. Our regulars are not happy and are very confused. I've been asked if we are closing. We haven't had anyone answer the question as to why the hours changed. It would be nice if that was communicated to us employees since the company is all about open door communication. Being an employee with these changes are rough, I get out of work cook dinner for my family and go to bed. The time change has made me more tired since I get home so much later than I used to. It definitely has messed up my internal clock.

avatar
Ocean State Job Lot Response
2y
Thank you for taking the time to share your feedback. We understand your desire for flexibility, and we value work-life balance for all our employees. This change in scheduling strategy allows us to have more associates working together to support each other, and allows us to better service our customers. Leaders can now work more closely with the team as the consolidated hours allows for more leadership overlap, freeing up time to support the training and development our associates, and engage more frequently with customers. We acknowledge that the recent changes may have caused frustration, and we are genuinely committed to listening to and addressing your concerns. We encourage you and any other team member to reach out to your leader or HR Business Partner to discuss your concerns and suggestions further.
1.0
Feb 20, 2024

Awful Management Here!!

Recommend
CEO approval
Business Outlook

Pros

No interview! Just started by showing up.

Cons

Management is extremely poor. Retribution is practiced here and overall a hostile work environment that HR also supports. Stay away!!

avatar
Ocean State Job Lot Response
2y
Thank you for providing feedback. I can assure you we do not hire leaders without interviews conducted by HR and the District Team Leader. What you are describing is not in line with what our associates and leaders experience. If you would like to discuss your specific concerns please contact me directly at e.kruger@osjl.com.
Viewing 58 - 60 of 932 Reviews

Glassdoor has 960 Ocean State Job Lot reviews submitted anonymously by Ocean State Job Lot employees. Read employee reviews and ratings on Glassdoor to decide if Ocean State Job Lot is right for you.