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Ocean State Job Lot

Engaged Employer

Ocean State Job Lot reviews

2.9

38% would recommend to a friend

(934 total reviews)
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Marc Perlman

35% approve of CEO

36% positive business outlook

Ocean State Job Lot has an employee rating of 2.9 out of 5 stars, based on 934 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ocean State Job Lot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

934 reviews
5.0
Dec 28, 2017

Nice Place to Work

Recommend
CEO approval
Business Outlook

Pros

Associates are friendly, the company cares about people. We just had a really nice holiday luncheon and associates received gift cards to the stores. We get a special discount right before the holidays too.

Cons

Need a better cafeteria for this size of a company.

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Ocean State Job Lot Response
8y
We agree. As you can see we have transitioned food service back in house and will be putting together a plan to increase service with quality food. Thank you for the feedback.
1.0
Dec 13, 2017

Review

Recommend
CEO approval
Business Outlook

Pros

MOD's Todd, Jeremy and Glenn are amazing!! Employees are great as well. Everyone kept a positive attitude during trying times.

Cons

Scheduling issues, FES not notified of schedule changes of cashiers which is impairative to operations, not staggering scheduled times to cover store hours, store opens at 8:00 am no cashiers until 10:00 am during December the busiest time of year. Manager doesn't answer pages and is rarely available when on the premises. I've worked in retail since 1987 and have never seen such a lack of communication and organization. The worst Manager I have ever worked with. I do however have to add that Todd, Jeremy and Glenn three of the MOD's are an asset and this store clearly runs because of their dedication. It has been brought to the Managers attention numerous times of many issues and they have yet to be addressed or resolved. I was recently threatened with my job. I was a top performer in Insider cards, August Customer Service Award etc...my Manager waited until another store Manager was off Skype to threaten my employment. Is this company policy!?!? No its not and very unprofessional. I have had serious medical issues and he was well aware of this. I have provided Doctors notes and this has since been resolved.

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Ocean State Job Lot Response
8y
Thank you for the feedback and thank you for sharing your location. Because of that, we can address your concerns and ensure the store is supported appropriately. We will also ensure the managers you called out as performing well are recognized. Best of luck.
5.0
Dec 8, 2017

Best Place Ever!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ocean State has some of the friendliest people to work with from the road crew, store crew and people in corporate. Every one is more than helpful if you have any questions, need help doing a job or just making suggestions to help your job go quicker and easier. they have been flexible with scheduling in family emergencies and most supportive if you need a friend. you have room to continue to more up in the company and anyone that i have talked to about what they think about working here has nothing but great things to say.

Cons

I don't have any so far the job is great

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Ocean State Job Lot Response
8y
Go Falmouth...Thank you
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Glassdoor has 962 Ocean State Job Lot reviews submitted anonymously by Ocean State Job Lot employees. Read employee reviews and ratings on Glassdoor to decide if Ocean State Job Lot is right for you.