Octopus Electric Vehicles reviews

Thank you for your feedback and I am sorry to hear that you found the Customer Operations role stressful and confusing. We have recently launched our weekly key focus, so that team members know priorities that need to be worked on and we've seen some great improvements as a result. It's not unusual for progression within our bands to take up to 6 months as individuals can set their own pace for this - we do have defined guidelines for each band and these are readily available, so no-one should feel stuck at any level and can check on their process with their Team Lead or Manager. You're absolutely right that people should all be treated fairly and consistently, and we're working hard to ensure there is equity across the teams by conducting leadership training and having regular cross-team check-ins. Thank you for raising these points, I wish you success in your next venture and we will continue to communicate out and improve on the areas you have highlighted. Alys Peart Chief of Staff