OfferUp reviews

3.0

42% would recommend to a friend

(209 total reviews)

Todd Dunlap

45% approve of CEO

20% positive business outlook

OfferUp has an employee rating of 3.0 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OfferUp employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

209 reviews
5.0
Dec 7, 2017

Fantastic company!

Recommend
CEO approval
Business Outlook

Pros

OfferUp Leadership is one of the most transparent I have worked with in tech. The CEO is accessible and open to discussions about any topics. He has strong opinions but he should! I have never felt my ideas were dismissed but we have had a few lively conversations. I love this! I enjoy a culture that encourages diverse thought. As a startup company we are experiencing rapid growth and with that comes some ambiguity. But that does not mean we lack direction. Decisions are made with all the data available. And decisions are reconsidered when new data is available. This is a sign of maturity not indecision. In the larger companies I worked for decisions were often protected and hyped long after it was clear they were off the mark. Strong leaders are reflective and course correct rather than make excuses. They listen to diverse opinions. And they make decisions based on the data. This is OfferUp in a nutshell. The benefits and pay are very competitive! If I need some focused time working from home no one questions it. Everyone is focused on getting results not on corporate control head games. There is ample knowledge sharing with lunch and learns, Company wide meetings. And Friday demos. These are all opportunities to learn and ask questions as well as informal networking. This is a company culture you don’t see much theses days! UX is a key investment and it shows. We have a steady stream of Customer data and it seems every day I see changes that have been driven by Customer insights. Significant investments are being made to design and UX research to deliver Customer driven enhancements.

Cons

Things move fast and it can feel chaotic at times. Life at a startup can feel vulnerable. We can’t do everything we would like to but then again I’ve never been at a company where there wasn’t a perpetual trade off analysis of resources and priorities. We have lost some good team members though given the robust Seattle Job market I guess this isn’t surprising even though it can feel stressful when folks need to fill those gaps.

4.0
Dec 4, 2017

A Promising Startup

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I joined the company because of its quite promising potential. The life here has its ups and downs and the infrastructure has room to improve, but we have a bunch of folks who are capable and willing to improve. No to mention the strong sense of ownership here you don't see much from other places.

Cons

We are going through the growth pain when the company grows. The way it used to work when the company was smaller will stop working.

1.0
Nov 29, 2017
Recommend
CEO approval
Business Outlook

Pros

The barrier of entry to this business is very high. There won’t be any new competitor, except Facebook market place and Letgo

Cons

- Promotion depends on whether you are a threat to someone. Those technically strong and ambitious are rejected because what they have done is not “perfect”. - Some managers who got promoted quickly are interested in promoting people within the same inner-circle or hiring direct-reports from outside to make their own position solid. As to the product development, who cares. - Engineering teams are organized based on politics instead of product need. Several critical cross-team projects are not funded and treated as hackathon - The actual hackathon is for new hires to entertain. Old timers know that it is a joke. There is no support to make anything into production. You get $50 for your passion. That’s it. - Amazing amount of politics. CTO was out without any explanation. You can see him frequently in office looking lonely and depressed. Sadly he is the most visionary person about the product - One of the engineer team dismantled. It is funny that the last member was offered amazing amount of salary before he went on. Why he still left? - Because you need to pay a fortune in cash to buy your stock option if you leave. The longer you stay the more option you deserve. The more cash you have to pay to buy it. The more difficult to leave. Thus the more depressed you would be. - As a mobile company, the UX team has hardly any influence. Major UX redesigns/refresh are rejected. UX leads are all gone. Those designers who stayed, you can hardly hear their voice - Many people are generally negative towards new technologies if they are not familiar with. They will criticize it harshly for its limitation without offering any help to the problem that it can solve - Some other people are more interested in new technology than practicability. With an extra layer to maintain, it does not matter to them how frequent we will have prod problems - Some managers micro-manage engineers even if what they know is a couple of years old. They will not promoted you so they can always out-rank you - There are teams without much contribution, but running strong - Slow, feature development is slow. Nobody cares - There are a few amazing people really care, responsible, professional. They are doing their work no matter being ignored or micro-managed. There is hope, if these people stay - In general, very few people care about competitors. We are happy all the time no matter how slow we are. Nobody cares how fast our competitors are pushing out features or exploring new areas. - Some team managers are ignorant of team members. Design meetings are for managers only. Tech leads know nothing. Managers get all exposure. Junior engineers have no chance to grow. In fact, if you are too junior, they are not going to give you an opportunity to grow or learn. - The immigration lawyer firm is horrible. They humiliated more than one female applicants by asking them to marry for green card instead of apply through employer. Haven’t heard anybody able to move forward with their green card application. Don’t dream of it.

avatar
OfferUp Response
8y
Thanks for your feedback. Our product teams are organized by business need, and we do our best to match the interests and skill sets of our engineers to their respective product focus. We believe this structure is necessary to quickly execute against our product strategy to solve mobile commerce problems faster. We’re nurturing an environment that’s keenly focused on doing great work and giving our users the best possible experience vs. focusing too much on what competitors are doing. Some companies react and obsess over their competitors, but we feel that focusing on our own growth strategy is our best path forward. Our leadership is confident on our company direction and we look forward to giving our buyers and sellers the simplest and most trusted local marketplace experience out there.
Viewing 172 - 174 of 209 Reviews

Glassdoor has 224 OfferUp reviews submitted anonymously by OfferUp employees. Read employee reviews and ratings on Glassdoor to decide if OfferUp is right for you.