Old Navy reviews

3.6

61% would recommend to a friend

(14,685 total reviews)
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Horacio “Haio” Barbeito

70% approve of CEO

53% positive business outlook

Old Navy has an employee rating of 3.6 out of 5 stars, based on 14,685 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
1.0
Jul 31, 2020
Recommend
CEO approval
Business Outlook

Pros

Great benefits and community outreach

Cons

Company training tools are underdeveloped- job is very much teach yourself and don’t have much support or guidance so if you make a mistake, you are basically screwed. Don’t bother trying to make friends with your peers if you aren’t an internal candidate because you will just be an outkast and employees that are tenured don’t value your opinion no matter how much previous experience you have outside the company. Very demanding for being underpaid and undervalued- you can live and breathe work but it still won’t be good enough. There’s no such thing as progress or celebrating small wins- either you are winning or losing so it’s defeating and demotivating. If you don’t have a great relationship with your direct report, don’t expect to grow with the company. Also, PTO doesn’t roll over or get paid out.

4.0
Sep 13, 2019
Recommend
CEO approval
Business Outlook

Pros

great coworkers & managers; friendly, down to earth job stability; large company, never going to downsize, a lot of movement growing business; big brand goals

Cons

Layers; repetitive meetings a lot of back and forth; strategy changes based on audience Brand has large financial goals so not investing in people terrible office location, commute will be no less than 1 hour not a WFH environment A lot of cooks in the kitchen

3.0
Jun 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, will work around school schedule, good as a side hustle.

Cons

Pressure you to sell credit cards, understaffed but always hiring,

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Old Navy Response
7y
We appreciate hearing your feedback. We understand scheduling can be a pain point for some of our employees. We are working hard to improve how we staff our stores, ensuring we're putting our time, talent, and energy in the right places at the right times. Thank you for sharing.
Viewing 34 - 36 of 14,685 Reviews

Glassdoor has 15,412 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.