Old Navy reviews

3.6

61% would recommend to a friend

(14,688 total reviews)
avatar

Horacio “Haio” Barbeito

71% approve of CEO

54% positive business outlook

Old Navy has an employee rating of 3.6 out of 5 stars, based on 14,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
3.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Job is simple, easy way to get your steps in if you aren't trapped at cashwrap, relatively relaxed dress code

Cons

Pay, scheduling, favoritism, Customers can be entitled and rude, expectations for opening credit cards, customers destroy fitting rooms seemingly for sport, if your store needs a "refresh" you're expected to take everything down for the contractor and put it back up... not sure what we're really paying the contractor for... you're treated as your employee number and not as a person...

Viewing 67 - 69 of 14,688 Reviews

Glassdoor has 15,415 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.