Old Navy reviews

3.6

61% would recommend to a friend

(14,688 total reviews)
avatar

Horacio “Haio” Barbeito

71% approve of CEO

54% positive business outlook

Old Navy has an employee rating of 3.6 out of 5 stars, based on 14,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
2.0
Dec 2, 2009
Recommend
CEO approval
Business Outlook

Pros

-Old Navy provides very flexible hours so you are able to work between classes, on weekends, or nights. -Best discounts for employees around with 25% on old navy, and 50% off at banana and gap. -Get to work with peers -Easy to transfer from store to store when I go home for the holidays or summers.

Cons

-Very little opportunity for advancement. Old Navy often does not promote from within the store. -Even if sales are ok work hours tend to be cut to the point where part timers get 10 hours or less in a week. -Pay raises average around $0.30 a year -Very little ability to be independent with constant micromanaging -Endless policies and procedures -Customers are often rude -If you see someone shoplifting you can't do anything and if you do do something then you will have to attend court for the shoplifter's hearing and not be compensated for time or gas and will not be accompanied by a manager. -Management often plays favorites -If you do not get Old Navy cards you will be terminated by essentially never getting hours. -Whether you have worked there a month or 8 years you will be treated as a 5 year old. -The store gets unreasonably messy and you must clean it in an unrealistic amount of time.

2.0
Dec 1, 2009

A one year job.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Get good benefits to all Gap stores. Flexible hours.

Cons

When it isn't near the holidays, loss of hours is horrible. Messy store with unfit managers. Too many complaints and no raises. Benefits change consistently.

2.0
Nov 18, 2009

Fine for high school students

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a 30% discount, and 10% discount on stuff from Old Navy, Banana Republic, and Gap. The managers are pretty nice.

Cons

Way too messy of a place to work. Sometimes we had to stay until after midnight cleaning up the place. Pays too little.

Viewing 14629 - 14631 of 14,688 Reviews

Glassdoor has 15,415 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.