Old Navy reviews

3.6

61% would recommend to a friend

(14,685 total reviews)
avatar

Horacio “Haio” Barbeito

70% approve of CEO

53% positive business outlook

Old Navy has an employee rating of 3.6 out of 5 stars, based on 14,685 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
4.0
Apr 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Great employee discounts and private sales/promotions, lots of variety in clothing styles, managers are friendly and handle customer complaints well, good morale for the most part, awesome employees, online paycheck reviews and career advancement plans, overall a fun place to work.

Cons

Customers ALWAYS mess up the jean wall; makes it a daily conquest to keep it organized. There seems to be too many clearance items at times and makes it a little crazy during peak hours. Some of the people hired are a bit slow...like they don't know how to fold/organize anything even after demonstrating how to's.

1.0
Apr 11, 2010

Very Bad Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- fast paced - never boring

Cons

- the hours, time of day and quantity expected to put in - it all depends on WHO you work for as to what your experience will be. I signed on with an RM who I liked very much only to have that person replaced with a very unfair and "my way of the highway" one. The attitude definitely trickles down.

4.0
Mar 30, 2010

OLD NAVY

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun place to work at, with great mangement. Managment tries to keep things fair to employees and, base hours on job performance.

Cons

Well punishing people for not getting old navy cards. If you dont get your weekly goal your hours will get cut, and is really unfair. Some people are just not good at selling them and I feel really bad when management tells tem to geet more. NOONE wants a credit card these days.

Viewing 14665 - 14667 of 14,685 Reviews

Glassdoor has 15,412 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.