Old Navy reviews

3.6

61% would recommend to a friend

(14,685 total reviews)
avatar

Horacio “Haio” Barbeito

70% approve of CEO

53% positive business outlook

Old Navy has an employee rating of 3.6 out of 5 stars, based on 14,685 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
1.0
Apr 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay Peers Health insurance Discount Recognition funds to award your team That's it. Filling space to meet 20 word minimum.

Cons

1. 50-75 hour work weeks 2. Culture of fear from SVP to your direct boss 3. Checklist for everything-lots of paperwork required to your Market Leader 4. Credit card goal attainment required for quarterly bonus 5. No recognition 6. Last minute demands with little time for turn around 7. Salaried managers expected to pick up the slack for payroll reduction 8. Everything is an emergency all the time 9. No ability to connect with customers 10. Impossible to maintain a well organized and clean store.

2.0
Sep 23, 2015
Recommend
CEO approval
Business Outlook

Pros

lots of freelance opportunities many of the teams are under staffed and need help

Cons

As a freelancer you are ignored and never encouraged to apply for full time they consistently hire interns or imports instead of people who know the company and have put in time there. high turn over of designers, hardly ever promote within, upper management would rather hire from out of the country to build the brand's cool factor. catty women typical office politics and drama everyone hates everyone so the vibe is very bad very merchant driven, bait and switch at hire. Worst neighborhood in San. Francisco it's full of empty apartment buildings no options to shop around for lunch so the cafe has a monopoly and jacks up the prices well over standard SF expectations.

1.0
Sep 10, 2013
Recommend
CEO approval
Business Outlook

Pros

*Managers are well versed in "action planning" *You will learn to get rid of "bad Employees" by cutting their hours or making them miserable until they get frustrated and quit. *Assistant Managers can perform "miracles" in their merchandising and such, especially before a corporate store visit. *You will be devoted to your job, who needs work/life balance...Love not having a life outside of work!

Cons

*Company direction constantly changing... *Really great managers are lost to other companies due to being overworked and underpaid while enduring unrealistic expectations. *Too many promotional changes and too much of a focus on robotically repeating promotions to customers that can clearly read the sale signs for themselves. *The expectation to push customers into applying for an Old Navy Credit Card with its ridiculous interest rate. I could go on and on, but I am sure you get the general idea...

Viewing 22 - 24 of 14,685 Reviews

Glassdoor has 15,411 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.