Pros
Your experience with this company will massively depend on what role you're in. Some positions are incredibly demanding with extremely high turnover, and others are more relaxed and manageable. This role falls somewhere in the middle. The pros of the position are flexible hours, above average starting pay, good health/retirement benefits (PTO and sick time are about average), friendly coworkers, and a general team atmosphere.
Cons
For this role, one of the major cons is the severe lack of training (this role is both niche in the company and few and far between, so there isn't really anybody willing or able to step out of their way and train you. I had to use Google to learn a lot of the stuff). Other cons for this role are lack of advancement opportunities, sometimes workload and demands can get overwhelming, no yearly/performance bonuses, and weak yearly raises. There is a massive amount of management turnover, so the morale can feel way low at times.