Omnicell reviews

3.8

72% would recommend to a friend

(815 total reviews)
avatar

Randall A. Lipps

76% approve of CEO

65% positive business outlook

Omnicell has an employee rating of 3.8 out of 5 stars, based on 815 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Omnicell employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

815 reviews
4.0
Sep 9, 2024

Omnicell

Recommend
CEO approval
Business Outlook

Pros

Good people trying to make a difference. Very customer focused. Easy to be part of the team

Cons

Benefits better in corporate companies, although not that bad either

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Omnicell Response
1y
Thank you for sharing your experience at Omnicell. We're glad to hear that you enjoy being part of the team and appreciate our customer-focused approach. We're always striving to create a positive work environment where everyone feels they can make a difference. We also appreciate your feedback on the benefits and will continue to explore ways to improve our offerings. Your insights are valuable as we work to enhance the overall employee experience.
4.0
Sep 5, 2024

Great so far!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My team is absolutely amazing. The teams I collaborate with are also great. Everyone is nice, and I am not afraid to ask questions. I feel I have the support I need to do my job. I am happy with the compensation and direction the company appears to be heading.

Cons

There are a LOT of departments. Everything is quite siloed, which takes some getting used to if you are used to having more visibility and cross-functional exposure. I wish there was more visibility with regard to the many applications we use. We don't have access to a lot of applications (I assume licensing costs), but it's time consuming to have to reach out to 5 different people to get an answer, because oftentimes, the person you reach out to first sends you to another person more 'appropriate' to answer. Unlimited PTO is only for salaried employees. I personally feel that if you are in a revenue producing role, and you get bonuses, it should be based on a percentage of revenue, and not a percentage of your income. For instance, my first MBO bonus for a quarter was less than $300. Doesn't matter how much revenue you produce, it's all a percentage of your pay split into 4 quarters. I am still grateful to have anything extra, though. It is just a little off-putting to see that you produced $2 million in a quarter and only get <$300 as a bonus, you know? I'm sure they have their reasons, though. They outsource one of their IT departments to India, and they hardly accomplish any requests. They also contract out a lot of the customer support employees so there are a lot of issues with training as it is just a revolving door of new temporary employees. Customer Support is a very critical function to a business. Having people who are not temps would, in my opinion, be imperative to ensure customer satisfaction and retention.

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Omnicell Response
1y
We're thrilled to hear about your positive experience working at Omnicell and collaborating with your coworkers. Maintaining an authentic and transparent approach is incredibly important to us. We truly value your feedback regarding bonuses and employee retention—areas we take seriously and will continue to assess as we plan for 2025.
3.0
Aug 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Hours are flexible People are nice

Cons

Uncle to get assistance when needed

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Omnicell Response
1y
We value your feedback and will make sure it’s shared with the right people. Omnicell will continue to evaluate areas for improvement as it related to helping others to better get the job done and not feel overwhelmed. We encourage you to reach out to HR (you’ll find our email under People Organization in OmniHub) or contact your team’s People Strategist if you’d like to share more.
Viewing 175 - 177 of 815 Reviews

Glassdoor has 917 Omnicell reviews submitted anonymously by Omnicell employees. Read employee reviews and ratings on Glassdoor to decide if Omnicell is right for you.