Does OnPoint Community CU pay their employees well?

According to anonymously submitted Glassdoor reviews, OnPoint Community CU employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at OnPoint Community CU. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at OnPoint Community CU?

56% of OnPoint Community CU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnPoint Community CU 2.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at OnPoint Community CU?

Teller (14) , Member Service Representative (6) , Bank Teller (5) , Branch Service Specialist (5) , Member Relationship Officer (3) , Back Office (2) , Banker (2) , Loan Officer (2) , Member Service Specialist (2)

What are the pros of working at OnPoint Community CU according to real employee reviews?

"Benefits were great and that's pretty much it" ((in 24 reviews)); "workers can be good people." ((in 9 reviews)); "Great pay" ((in 5 reviews)); "Trauma informed care Supportive Management Excellent Salary Wonderful fringe benefits Great work life balance" ((in 4 reviews)); "Quarterly bonus were decent" ((in 4 reviews))

What are the cons of working at OnPoint Community CU according to real employee reviews?

"Low pay, lies, double standards, little to no support, no work life balance" ((in 6 reviews)); "Inconsistent and decentralized management, oppressive work culture, long hours, low commission, Invasive and personally invasive management at some branches." ((in 3 reviews)); "Must wait 4 years to accrue 20 days of PTO instead of 15" ((in 2 reviews)); "The upper management is all old Bank of America people, so the bottom line is their main concern." ((in 2 reviews))

What are the top reviewed OnPoint Community CU locations?

Portland , Vancouver , Beaverton , Chicago , Redmond , Clackamas , McMinnville , Oregon City , Sherwood , Salem

OnPoint Community CU reviews

3.6

56% would recommend to a friend

(97 total reviews)

Robert A. Stuart

89% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (97 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OnPoint Community CU has an employee rating of 3.6 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OnPoint Community CU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

97 reviews

1.0

Feb 13, 2022

There are 30 job openings at OnPoint as of one day ago and it’s not because they’re growing

Operations center employee

Recommend

CEO approval

Business Outlook

Pros

It’s because they’ve outgrown their model and the overworked, over whelmed, under appreciated, and under paid employees are finally realizing they can get better everything at another job. OnPoint prides itself in running lean and it’s a soul killer for many employees. There’s been a mass exodus lately and with their pay scales they can’t seem to find anyone worth their salt and keep them around. Their benefits are great, but they’re the same at every other credit union in the area.

Cons

If you’re going to apply for a job here go higher than you normally would or think you should when negotiating pay. If your boss is manipulative, cruel, snarky, etc write it all down and keep a record of it because HR (which has nearly entirely turned over twice in the last 1.5 years) is not on your side.

OnPoint Community CU Response

4y

Thank you for your honest feedback and for sharing your experience. We appreciate your continued commitment and service. Your insight and feedback is key to driving change and we would appreciate the opportunity to discuss your concerns.

2.0

May 5, 2020

Hard workers beware! Your work ethic will be abused and by the end of every day you'll feel like you were tortured.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Health benefits, bonuses but they're small, co-workers can be good people. Please listen to me, I am not some disgruntled employee this is very real. Take the job. Give it 3 months and you will see exactly what I mean.

Cons

Constant stress, poor leadership, low pay, zero work-life balance, you could literally leave this job with mental health problems you didn't have before. I would never recommend anyone work here. The squeaky wheel gets the oil is a phrase you'll hear a lot its code for only the people who complain get anything and the rest of us getting nothing. That's why our branch staff are getting vacays and paid more than everyone else right now- they aren't working while we are working harder than we ever have before and are told to just be grateful. Yeah grateful for the torture and suicidal thoughts. Thanks, onpoint.

OnPoint Community CU Response

6y

We appreciate your feedback and for sharing your experience. We would appreciate the opportunity to discuss your concerns and encourage you to reach out to your manager or HR. OnPoint continues to work to respond in these difficult times with the health and safety of our employees as our top priority. All employees have access to additional PTO days for COVID-related absences, remote working options have been increased, and mental and physical health resources have been identified and provided to employees. We continually strive to affect the lives of our employees positively. We appreciate your continued commitment to delivering quality experiences to our members especially during this time. Sincerely, -OnPoint

2.0

Jul 21, 2024

Disappointing

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

- possibilities to work from home - good benefits - occasional free swag gifts - opportunities to volunteer - free, non-temperature controlled food sometimes

Cons

- toxic workplace - chronically understaffed - underpaid, or not paid for additional skill set (i.e. speaking Spanish) - performative DEI - unreasonable expectations - unclear expectations and plans for change - despite advertising they are for the people, and non-profit, they only care about the profit and how quickly they can grow

OnPoint Community CU Response

1y

Thank you for taking the time to write your review. Continuous improvement is part of our culture, and we appreciate your feedback. While we're glad you find value in the benefits, remote work options, and some other positive experiences, we're sorry you've experienced other challenges. Providing an environment for our employees to feel valued is of the utmost importance to us. We would appreciate the opportunity to discuss your concerns and encourage you to reach out to HR.

Viewing 4 - 6 of 97 Reviews

Jobs at OnPoint Community CU

Advocacy Coordinator Position

Teller/Branch Service Specialist - Gresham