Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at OnTrac?

39% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Driver (20) , Delivery Driver (19) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"pay is good but commission need to be more competitive" ((in 37 reviews)); "Great people to work with" ((in 20 reviews)); "Good money and can be done early" ((in 17 reviews)); "• friendly coworkers" ((in 11 reviews)); "Flexible Schedule" ((in 5 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"Some managers are bad at managing and is lazy" ((in 18 reviews)); "I work quite long hours in my job." ((in 13 reviews)); "no benefits lack of opportunities" ((in 13 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "Bad culture, growth opportunities, training, ethics, poor leadership the whole 9" ((in 9 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

3.0

39% would recommend to a friend

(140 total reviews)

Mike Brown

84% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.8

Compensation and benefits

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

140 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jun 26, 2026

Amble opportunity for career growth and great work environment

Account support team

Recommend

CEO approval

Business Outlook

Pros

Ample opportunities for career advancement, coworkers are amazing, management is really helpful and is there for you, flexibility and your set up for success here.

Cons

The pay could be a little better for certain positions.

OnTrac Response

6d

It’s wonderful to hear that your experience with the team in Grand Rapids has been such a positive one! We’re really glad to hear you’ve found opportunities for career growth and advancement, along with supportive leadership, flexibility, and teammates who make a difference every day. Our operations move fast, but it’s the people who create the environment and help set one another up for success. We appreciate your feedback regarding compensation and team communication, and we appreciate everything you and the rest of the team do to keep things moving and help us improve along the way.

1.0

Jun 9, 2026

Low salaries and limited advancement opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

401(k) match is ok if you join.

Cons

Low salaries Part time company moto No systematic annual raises for hourly production workers No career advancements Promotions are based off who you know

OnTrac Response

1mo

Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet expectations. We take feedback like this seriously and are always looking for ways to improve the employee experience across our teams. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

5.0

Jun 8, 2026

Great place to work if you are ok rolling up your sleeves

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Opportunities to make an impact - Good pay and benefits - Good people to work with

Cons

- Lots of changes - Communication could use some improvement

OnTrac Response

1mo

Thank you for taking the time to share your experience! We’re really glad to hear you’ve found opportunities to make an impact, value in the pay and benefits, and great people to work alongside. Our operations move fast and continue to evolve, but it’s the people who make the difference every day. We appreciate your feedback around communication and the perspective you've gained throughout the changes we've experienced. We appreciate everything you and the rest of the team do to keep things moving and help us improve along the way.

Viewing 1 - 3 of 140 Reviews

Jobs at OnTrac

Area Manager - Dallas Hub

Maintenance Technician I - Columbus

VP of Linehaul & Fleet Operations

VP of Linehaul & Fleet Operations

VP of Linehaul & Fleet Operations

OnTrac

OnTrac reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Amble opportunity for career growth and great work environment

Low salaries and limited advancement opportunities

Great place to work if you are ok rolling up your sleeves

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