Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at OnTrac?

39% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"pay is good but commission need to be more competitive" ((in 36 reviews)); "Great people to work with on an everyday basis" ((in 17 reviews)); "Good money and can be done early" ((in 15 reviews)); "• friendly coworkers" ((in 11 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 7 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 16 reviews)); "I work quite long hours in my job." ((in 15 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "no benefits lack of opportunities" ((in 11 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

39% would recommend to a friend

(599 total reviews)

Mike Brown

69% approve of CEO

40% positive business outlook

Ratings by demographic groups

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OnTrac has an employee rating of 2.9 out of 5 stars, based on 599 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

599 reviews

1.0

Jan 15, 2021

Just steer clear

Sorter

Recommend

CEO approval

Business Outlook

Pros

None that can even be thought of

Cons

You work with junkies and child predators. The place is full of unnecessary drama. If you don’t contribute to the drugs then they don’t keep you. You do not get a full paycheck at any point in time. Management is junk and believe they can get away with talking down and saying anything they want to you. If you stand up for yourself then you get fired.

1.0

Jan 11, 2021

Lies across the board. Also no Covid-19 precautions.

Dock coordinator

Recommend

CEO approval

Business Outlook

Pros

Quick hiring process, literally was a phone call.

Cons

-Bad and unclear onboarding HR software. -Aloof recruiter -Very few people, even team leads and managers, wore their mask (stayed on the chin all day) -lied about what my hours were going to be (I was originally told about 40 5 days a week, come to fine about 60 6 days a week) -I don't know how I am getting paid.

1.0

Dec 28, 2020

Zero Management & bad culture

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

Long paid breaks, sometimes 3 hours plus

Cons

Don’t follow their own policies and procedures in the handbook. Constant fights & threats. No management

Viewing 457 - 459 of 599 Reviews

Jobs at OnTrac

Logistics Coordinator

Logistics Settlement Validation Specialist (Hub-to-Hub) | REMOTE

Fleet Traffic Control Specialist (Hub-to-Hub) | REMOTE

Warehouse Package Handler

OnTrac

OnTrac reviews

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Reviews by job title

Just steer clear

Lies across the board. Also no Covid-19 precautions.

Zero Management & bad culture

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