Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at OnTrac?

39% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Good pay ok hours stable" ((in 34 reviews)); "Good people working there and it’s okay" ((in 19 reviews)); "People and money are good" ((in 15 reviews)); "• friendly coworkers" ((in 11 reviews)); "Flexible schedule" ((in 6 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 18 reviews)); "I work quite long hours in my job." ((in 14 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "no benefits lack of opportunities" ((in 12 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

39% would recommend to a friend

(598 total reviews)

Mike Brown

69% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

598 reviews

1.0

Aug 24, 2021

View

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Hours, PTO and pay is okay

Cons

Poor management, favorites, and unacceptable actions from the team. No one likes to work.

2.0

Aug 18, 2021

contractor

Route planner

Recommend

CEO approval

Business Outlook

Pros

It is a contractor job

Cons

Low pay rate and so demanding job

1.0

Aug 5, 2021

WHY OH QHY HAVEW I STAYED SO LONG?

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The only thing I can think of is Flexible Hours. The only reason I have stayed is because I need the money to pay my bills.

Cons

Boys Club Mentality - No advancement for women, only office help. Very low pay, long hours Seniority doesn't matter No one in branches follow rules Very poor delivery service (NDS) Upper Management doesn't care about employees Employees in Branches rarely last more than 7-9 years

Viewing 493 - 495 of 598 Reviews

Jobs at OnTrac

Logistics Settlement Validation Specialist (Hub-to-Hub) | REMOTE

Fleet Traffic Control Specialist (Hub-to-Hub) | REMOTE

Logistics Coordinator

Warehouse Package Handler

Warehouse Package Handler

OnTrac

OnTrac reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

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contractor

WHY OH QHY HAVEW I STAYED SO LONG?

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